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Updated 2019-05-21
Activated 2019-05-21

Retail System Support [No Japanese Needed]

  • ★★ Staff Level
This posting is managed by:
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
IT (PC, Web, Unix) - Business Application SE
Industry Luxury Goods
Location Asia Japan Tokyo

Job Description Support and maintain all Asia Retail IT systems within the Group. Include but not limited to POS/Time & Attendance / Inventory Management system in store for all Asia countries.


Description

Work Content:
- Support as level 3 in-house escalation point from L1/L2 vendor support;
- Manage the communication to provide prompt response, identify the actual impact and provide follow up action items;
- Tracking daily support from third party and provide update to business daily
- Support month end across Asia/EU.
- Response for Front end program deployment to store device level, include PC/iPad/iPod
- Review the frequent escalated case, analysis root cause and propose solution to reduce escalation and increase resolution rate at 1st/2nd level support.


Profile

Requirements:
- Experience in partnering with business users and other IT team members to design and implement system & process
- Adaptable and flexible person
- Person who has a strong sense of responsibilities and ownership
- Experience in vendor management and service delivery management
- English Advance level (read, write, speaking)


Job Offer

- High-calibre individual with strong motivation and adaptability
- Culture that highly values individuality and creativity
- Dynamic, energetic working environment with good work / life balance
- Salary up to 5 M


応募は、以下の応募ボタンからお願いします。詳細につきましては、Yiying Songにお問い合わせください+813 6832 8643。
Company Info Headquartered in the US, our Client has a strong brand reputation and is one of the market leaders in their industry. Globally, they are spread across more than 1000 locations over 20 countries and have more than 10,000 employees working with them. With increasing demand and new business ventures, they are currently looking for a Retail System Engineer for the group based in Tokyo.
English Level Fluent (TOEIC 865-)
Japanese Level None
Salary JPY - Japanese Yen JPY 4000K - JPY 5000K   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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Retail System Support [No Japanese Needed]

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