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Updated 2019-05-16
Activated 2019-05-14

Hotel Front desk to become Customer service in Luxury company

  • ★★ Staff Level
This posting is managed by:
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry Luxury Goods
Location Asia Japan Tokyo

Job Description As Customer service, you will be responsible to provide information about their luxury products.


Description

Online Customer Service

* Provide online customer service by phone, e-mail and chat
* Manage 'post-sale' related order issues: exchanges, complaints, claims, ...
* Assist 'pre-sales' activities: assist customers with purchases, help facilitate sales as an online shopper, ...
* Authorize store-to-store transfers
* Follow-up with delivery issues


Profile

* You have a bachelor degree
* You have minimum 1 year experience as customer service or have experience as clerk/receptionist
* You have a native level of Japanese


Job Offer

You will receive a competitive salary and you will be able to work in an international luxury company.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mathieu Amand on +813 3 6832 8927
Company Info Our client is the biggest luxury company in the world. They have offices in Europe, Asia, Latin America...
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Native Level
Salary Depends on experience   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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Hotel Front desk to become Customer service in Luxury company

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