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Updated 2019-05-16
Activated 2019-05-09

【Global Finance Firm】Analyst ? Tech Hub AM13905

  • ★★★ Senior Level
  • No transfer
This posting is managed by:
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
Company Name Company is not publicly visible
Job Type
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT (Other) - In-house System Operator
IT (Other) - IT Help Desk
IT (Other) - Customer Support Engineer
Industry Investments
Location Asia Japan Tokyo
Asia Japan
Job Description ‐ Provide technical support and training for all technology related equipment (PC's, Mac's, Mobile Devices, Print, Video Conference, Microsoft Office, 3rd vendor Applications, Market Data Applications)
‐ Support Windows 10 + O365
‐ Support of Virtual Desktop infrastructure (VDI)
‐ Front・line problem support, prioritization and fixing, working with our regional systems teams and local vendors
‐ Provide valid technical advice and solution to colleagues in the team with robust background of technical skill and experience
‐ Consult / discuss with internal business unit or external party to come up with solution or new initiative
‐ Assist project manager from technical / engineering perspective to take part in project initiatives
‐ Project technical lead in Systems project and assist project manager
‐ Incident support, Problem/Change management in local & regional
‐ Support of BCP / DR practices
Company Info A global financial services and investment group.
Working Hours Shifts(Mon - Fri)
Rotation basis: 7:30 - 4:30, 9:00- 6:00, out of hours as needed
‐ Experience working in an IT support environment
‐ Structured and methodical in problem solving with the ability to prioritise and manage time effectively
‐ Experience in Banking, Finance or ideally Fund related business
‐ Understanding PC and Printer hardware knowledge
‐ Understanding Virtual Desktop Infrastructure (VDI) knowledge
‐ Experience of PC management using Microsoft System Center Configuration Manager (SCCM) 2007 / 2012
‐ Experience of PC (Desktop/VDI/VM/Laptop) / Server Security management (WSUS / FEP)
‐ Experience of mobile devices management (Blackberry Application / iOS devices / Android devices / Microsoft Teams/Microsoft Outlook/VPN)
‐ A good understanding of Windows 10 and Windows 2008/2012 Server Ability to demonstrate MS Office troubleshooting skills
‐ Understanding of Market Data Applications (Bloomberg/Eikon)
‐ A good understanding of Video Conference systems (Polycom/Crestron/Extron/Avaya/Zoom)
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 7000K - JPY 9000K   
Other Salary
・ Social insurance
・ Transportation Fee
Holidays Saturday, Sunday, and National Holidays
Job Contract

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スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.

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【Global Finance Firm】Analyst ? Tech Hub AM13905