Daijob.com is Japan's definitive job site for multilingual professionals.

Job Search

keyvisual keyvisual
Updated 2019-03-29
Activated 2018-11-01

【大手米国系航空企業】 大手米国系航空企業カスタマーセールスサポートポジション(日本チーム)

  • ★ Entry Level
  • Women Welcome
  • New graduates welcome
  • Listed Public Company
  • No Experience Required
Company Name
Employer

Agensi Pekerjaan SELPEO Sdn.Bhd

Job Type
Agensi Pekerjaan SELPEO Sdn.Bhd
Customer Service - Customer Support
Hospitality Business Specialists - Travel Industry Related
Industry Outsourcing
Location Asia Malaysia Kuala Lumpur

Job Description Job Description

カスタマー セールス レプレゼンテーティブ(CRS)チームでは、旅行代理店などの担当者へ電話・メールなどを使用しカスタマーサポートしていただきます。

A Customer Sales Representative (CSR) processes phone and email requests working directly with travel agents.

In addition CSRs may provide administrative support for internal (AA) Sales employees to assist in generating account loyalty and incremental revenue. CSRs utilize various computer based applications such as Sales Link, QIK, and Native Sabre to provide guidance related to Global Sales policies and procedures, waiver/favor services and rules associated with negotiated pricing and contract fares.

CSRs are empowered to make decisions and recommendations to build account loyalty, retain customer revenue and maintain American’s competitiveness in the market place.


Key Responsibilities & Accountabilities:

・Outstanding customer service skills are critical to support the needs of high yield agency accounts

・Sales oriented individuals who are passionate about American’s products and converting high quality of revenue bookings from our competitors

・Commitment to meeting departmental productivity goals

・Analytical abilities are required to quickly assess complex requests for timely problem resolution

・Outstanding listening skills are required to manage customer expectations efficiently

・Industry Experience

・Possess a high level of interpersonal skills and initiative to work in a team environment

・Excellent writing skills to effectively respond to customer email inquiries

・Ability to clearly communicate and educate travel agents on new sales policies, company guidelines and agency reference procedures

・Strong aptitude of working in multiple computer based information applications



※※※詳しくは、応募後担当者より説明いたします!※※※
Working Hours シフト勤務
Job
Requirements
◇日常会話レベルの可能な英語スキル
◇シフト勤務が可能な方
◇旅行関連の職歴のある方優遇!(高い水準の給与提示が可能です!)
◇マレーシア、クアラルンプールでの勤務が可能な方
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 3000K - JPY 4000K   
Other Salary
Description
【給与】MYR9,000〜10,000 (経歴・面接時評価に基づく)

【ビザサポート】企業負担

【その他】インシュランス
     メディカルカード
     マレーシアまでの片道の航空チケット
     到着後2週間程度のアコモデーション費用
     英語サポートクラスも企業内で実施予定
     交通費一部支給
     教育研修
Holidays 完全週休2日制(+祝祭日)
有給休暇
傷病休暇
Job Contract
Period
正社員
Back

Please apply from here

Apply

This posting is managed by:

Agensi Pekerjaan SELPEO Sdn.Bhd

Company Information

Feature Article

Job List

Hot Agent

【大手米国系航空企業】 大手米国系航空企業カスタマーセールスサポートポジション(日本チーム)

Apply
Like