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Updated 2017-06-15
Activated 2017-06-13

Sr. Client Service Representative

  • ★★ Staff Level
Company Name

The Bank of New York Mellon

Job Type
The Bank of New York Mellon
Finance/Bank/Securities - Asset Management/Trust Banking
Finance/Bank/Securities - Client Service
Finance/Bank/Securities - Clearance/Custody
Industry Banking/Securities
Location Asia Japan Tokyo


• Act as day to day single point of contact to clients of offshore funds providing support in resolving full range of inquiries related to fund administration and custody
• Primary liaison between clients and global servicing teams
• Proactive identification, escalation and ownership of risk controls
• Coordinate all onboarding activities to launch offshore funds which will require high communication and project management skills
• Investor onboarding including collection of KYC documents
• Coordination of custody account opening including collection of tax documents


• College degree
• 1-3 years- experience in client service within the securities industry
• Knowledge of securities processing services including domestic/global custody, fund accounting, fund administration, shareholder services and settlements
• JSDA Securities License 2
• Strong oral, written and interpersonal skills in both Japanese and English
• Preferred Qualifications:
• Knowledge of the offshore funds industry in Japan
• Operational background in securities industry
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary Depends on experience