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Activated 2025-11-27
[Simplified Chinese] Interpreter/Translator/EC mail order site customer support/Cafeteria with 3 free meals/Urgent/Monthly salary of 220,000 yen or more @Setagaya
| This posting is managed by: | Fellowship co.,ltd. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Education/Training/Language Specialist - Interpreter Customer Service - Customer Support |
| Industry | IT - Other |
| Location |
Asia
Japan
Tokyo
Setagaya
|
| Job Description |
・365-day customer service work ・Respond to inquiries from online shopping site customers via both email and chat ・Respond via email to customers wishing to sign up for our international shipping service and to inquiries from existing customers. Supported languages are Japanese and English. This position provides customer service for a service that consolidates items purchased on Japanese e-commerce sites and ships them to overseas addresses. Experience with international shipping and forwarding services is an advantage. *Training period: Approximately 2 months (including OJT) *This position will be based at a client-based center. |
| Company Info |
Smoking is prohibited indoors (smoking rooms available) ☆*★*☆Introducing our company's features and unique support☆*★*☆ [What is a fellowship?] We receive inquiries from nearly 1,000 foreign nationals every month, and after a strict screening process, about 40 people find work through our company every month. [About support for obtaining a visa] Our specialized administrative scriveners will also assist you with visa-related consultations, such as for highly skilled professionals (highly skilled human resources visas), free of charge! Our staff have also visited Japan before, so you can consult with us honestly! [Full lifestyle support!] The foundation of your life is important when working. Securing a place to live, purchasing daily necessities, various procedures, Japan's unique rules of life... We will also provide paid support in your daily life so that you can work with peace of mind! ☆*★*☆*★*☆*★*☆*★*☆ |
| Working Hours |
9:30 AM - 6:30 PM (1-hour break) *Shift system, approximately 165 hours per month |
| Job Requirements |
[Qualifications] Proficiency in both Chinese and English - Chinese: Business level or above (Simplified/Traditional) - English: Business level or above (Reading/Writing - Conversation not required) - TOEIC score of 850 or above, or equivalent English proficiency - Basic computer skills (basic Excel and Word) - Computer skills. Excellent typing skills (100+ characters/minute) - Ability to listen to customer inquiries and respond accordingly [Experience and Skills] * Practical experience using Chinese and English * Customer service experience preferred * Chinese language skills |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Chinese Level | Business Conversation Level |
| Salary | JPY - Japanese Yen JPY 2500K - JPY 3000K |
| Other Salary Description |
Complete social insurance coverage Transportation expenses fully covered *Monthly salary example: ¥208,000 - ¥240,000 Based on an 8-hour work day and 20 business days per month Additional overtime pay is provided if overtime is required *Depending on experience and skills |
| Holidays |
Vacation: 8 days or more per month *Based on the number of Saturdays, Sundays, and holidays per month. |
| Job Contract Period |
Temporary employees |
| Nearest Station | 4 minutes walk from Futako Tamagawa Station on the Tokyu Denentoshi Line and Tokyu Oimachi Line |
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