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Updated 2025-11-25
Activated 2025-11-12

English or Chinese speaking: Front desk staff for tourists at hotels and resorts
Automatically translated job page

HOT
Company Name

IWATE HOTEL & RESORT Co.,Ltd./株式会社岩手ホテルアンドリゾート

Job Type
IWATE HOTEL & RESORT Co.,Ltd./株式会社岩手ホテルアンドリゾート
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Concierge
Hospitality Business Specialists - Reservations Management
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Iwate

Job Description Save money while working in resort management thanks to affordable dormitories and Iwate's low cost of living!
★Appealing Points: Dormitories available within a 2-3 minute walk

[Job Description]
▼Hotel Front Desk Customer Service
*Depending on the time of day, you will be responsible for customer service throughout the hotel.
Company Info ANA Crowne Plaza Resort Appi Kogen will reopen in 2022 under a franchise agreement with IHG. The Appi Kogen area is rapidly developing with the new opening of the nearby ANA InterContinental Hotel Appi Kogen Resort.
Harrow International School will also open in the surrounding area in 2022, and the area aims to become one of Japan's top resort complexes, offering not only accommodation but also a broad range of services including accommodation, education, and medical care.
You will be working at the front desk providing customer service at ANA Crowne Plaza Resort Appi Kogen and ANA InterContinental Appi Kogen Resort, which are attracting attention nationwide.
Working Hours Shift System
Shifts vary, such as 8:00 AM to 5:00 PM and 12:00 PM to 9:00 PM.
*Shift times may vary slightly depending on business needs.
* Annual flexible work schedule (average 40 hours per week, 105 days off per year)
Job
Requirements
[Experience and Skills Required for Application]
▼Ability to speak Japanese(N2 and above)
▼Ability to speak English, or Chinese (Mandarin)
▼Customer service experience in some service industry
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Salary JPY - Japanese Yen JPY 2500K - JPY 3000K   
Other Salary
Description
Salary
¥200,000 - ¥250,000 (varies based on experience)
<Commuting Expenses>
Actual expenses reimbursed up to ¥50,000 per month (car commuting expenses are calculated according to company regulations)

Allowances/Benefits
▼Complete health insurance, employee pension insurance, employment insurance, etc.
▼Employee dormitory (Appi Kogen) available (partial dormitory fee coverage available)
*¥13,000/month (utilities included) and other options available
▼Commuting expenses reimbursed (company (Provided in accordance with company regulations)
▼Company facility benefits (free ski lifts and gondolas, half-price hot spring facilities, 10-20% off shops and restaurants, etc.)
▼Employee cafeteria (¥200 per meal, lunch and dinner)
<Commuting Expenses>
Actual expenses reimbursed up to ¥50,000 per month (car commuting expenses calculated in accordance with company regulations)
- Overtime pay for work exceeding 8 hours (25% surcharge)
- Commuting expenses provided separately
Holidays Holiday shift system (7-9 days per month, 105 days off per year)
Paid vacation
Special leave (congratulatory/condolence leave, etc.)
Holidays: Annual flexible work schedule (average 40 hours per week, 105 days off per year)
Job Contract
Period
Contract employee
One-year renewable contract
Nearest Station 117-17 Appi Kogen, Hachimantai City, Iwate Prefecture
10 minutes by car from Appi Kogen Station
*Car commuting is permitted
*Dormitories are available within a 2-3 minute walk. Single dormitories are available for rent for 8,000-13,000 yen per month.
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IWATE HOTEL & RESORT Co.,Ltd./株式会社岩手ホテルアンドリゾート

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