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Updated 2025-12-01
Activated 2025-11-27

[English] Hotel front desk/reception, guidance, and other customer service work Annual salary: 3.7 million yen and up @ Osaka
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This posting is managed by: GLOBALPOWER Inc. / 株式会社グローバルパワー
Company Name Company is not publicly visible
Job Type
GLOBALPOWER Inc. / 株式会社グローバルパワー
Hospitality Business Specialists - Hotel
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Osaka

Job Description You will be responsible for customer service, primarily at the front desk.

In addition to customer service, you will be multitasking and involved in hotel operations, including various administrative tasks, event planning and proposals, and staff training.

Our employees contribute their own ideas on how to make our hotel a delight for guests from all over the world.

Your job is to create a unique "karaksa hotel."

<Specific Duties>
- Front desk customer service duties such as reception and guidance
- Event planning and improvement proposals for hotel operations
- Various data entry tasks, including responding to reviews
- Equipment inventory checks and ordering
- Various system entry tasks
- Staff training and guidance

<Highlights of the Job>
- Customer satisfaction through your own service and proposals.
- Gain valuable experience serving guests of various nationalities.
- Multitasking and gaining an understanding of the overall picture through the ability to perform all tasks related to hotel operations.

*Duties may change in the future. Details will be provided during the interview.
[Recruitment Background]
Strengthening the organization
[Attractive Points]
- You will be able to achieve customer satisfaction through your own service and proposals.
- You will gain valuable experience serving a diverse range of customers of different nationalities.
- You will be able to multitask and gain an overall understanding of all aspects of hotel operations.
Company Info Hotel operation and management in the Kansai area
■ Smoking Policy in the Office: No smoking in the office
■ Established: 2015
■ Capital: Over 10 million yen, under 100 million yen
■ Number of Employees: Over 11, under 100
■ Number of Foreign Employees: Not disclosed

[Country of Work Location*] Select from the following:
Osaka Prefecture 1. Chuo-ku, Osaka City (Nearest Station: Shin-Osaka Station)
2. Yodogawa-ku, Osaka City (Nearest Station: Shinsaibashi Station)
Working Hours ・24-hour shift system (8 hours work, 1 hour break) *Weekends, holidays may be worked, and night shifts are available.

■Example shifts: 7:00 AM - 4:00 PM, 2:00 PM - 11:00 PM, etc.
*Night shifts are determined based on job proficiency.
*Overtime is rarely available.

・Break: 60 minutes
・Overtime: Available (up to an average of 10 hours per month)
Job
Requirements
・At least one year of work experience in Japan
・Basic knowledge of office software
・Ability to work night shifts
[Preferred Qualifications]
・Hotel front desk experience
・Customer service experience
・Speak multiple languages other than Japanese
[Ideal Profile]
・Mental strength
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3500K - JPY 4000K   
Other Salary
Description
Annual salary: ¥3.7 million and up
-Monthly salary: ¥252,000 and up

-Bonuses: Twice a year (based on company performance)
-Salary increases: Twice a year (based on performance)
-Transportation expenses provided: Available
-Transportation details: Full transportation expenses covered (based on company regulations)

-The above salary includes a flat-rate advance retirement benefit (5% of base salary).
-Various allowances are available in addition to the above salary.

■Benefits
-Complete social insurance coverage (employment, workers' compensation, health, and employee pension insurance)
-Advance retirement benefit system
-Language incentive (language allowance) available
(¥5,000/month to a maximum of ¥30,000/month, paid semi-annually with bonus)
-Housing allowance (half of rent subsidized, cap and company regulations apply)
-Condolence leave system
-Jury judge leave system
-Uniform provided
-Education and qualification subsidy system
Holidays Shift system
Annual holidays: 118 days
Paid vacation: 10 days from the date of hire
Other: Congratulatory and condolence leave, juror leave, etc.
Job Contract
Period
Full-time employee (no fixed term) with a 4-month trial period. No changes in pay during the trial period.
Nearest Station 1. Chuo Ward, Osaka City (Nearest station: Shin-Osaka Station)
2. Yodogawa Ward, Osaka City (Nearest station: Shinsaibashi Station)
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