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Company Name

Eaton Electric (Japan) Ltd.

Job Type IT (Mainframe) - QA/Quality Control/Testing Engineer
Electronics (Appliance/Semiconductor) - Quality Control
Manufacturing (Automobile/Plant Engineering/Precision Equipment) - Quality Control
Industry Electric Power/Gas/Petroleum/Energy
Location Asia Japan Tokyo Minato

Job Description Position Overview:
This position will be responsible for managing quality-related support for all PQ and PDSS-related products in Japan.
PQ: Power Quality, including UPS, Battery system, Power SKID, rack-mount PDU etc.
PDSS: Power Distribution Systems & Services including MV/LV assembles, LV busway, Transformers etc.

Responsibilities:
• Provide customer interface and expertise to proactively ensure requirements are understood and met, including support for complaint resolution and determination of root cause and corrective actions.
• Prepare and maintain quality-related reports and documentation, including inspection records, non-conformance reports, CAPA summaries, and customer complaint analyses, to ensure traceability and support continuous improvement activities.
• Analyze organizational quality metrics and perform periodic reviews to evaluate results and recommend action plans to close gaps at an operational level.
• Collaborate with regional cross-functional teams including field service engineers, support engineers, R&D, manufacturing, and PLM.
• Provide technical support to clients before/after the sale of the product, troubleshoots technical problems.
• Visit the customers’ sites to fix the problems at the field if needed.
• Recommend product improvements to design staff in response to customer feedback.
• Support execution of FWT (Factory Witness Test) activities as needed, ensuring quality requirements are met and any issues are properly documented and addressed.
Company Info Company History – Eaton Electric Japan
Eaton Electric Japan originated from Moeller GmbH, a company founded in 1899 in Germany, the birthplace of electrical control technology. With over a century of experience, Moeller built a strong foundation in the field of electrical control systems.
In 2008, Moeller became part of the Eaton Group, a U.S.-based global leader in intelligent power management solutions.
Eaton’s products are developed to meet not only international standards, but also the electrical and safety regulations of countries around the world, ensuring safe and reliable use globally.
The company is certified under ISO 9001 (Quality Management System) and ISO 14001 (Environmental Management System), and is committed to producing high-quality, safe, and environmentally friendly products.

Sales Composition
Low-voltage control equipment
Medium- and high-voltage control equipment
Extra-high voltage switchboards
Uninterruptible Power Supply (UPS) systems

Smoking is completely prohibited in all areas of the workplace, including indoor and outdoor spaces
Working Hours Flexible Working Hours System
Working Hours: 09:00 – 17:00
Core Time: 10:00 – 17:00
Break Time: 12:00 – 13:00
Job
Requirements
• Bachelor’s degree, major in electrical engineering
• 5+ years’ related experience with power and electrical products, experience and knowledge of UPS, Power Distribution Systems would be an added advantage.
• 5+ years’ hands-on experience in quality management and quality improvement activities, preferably in a manufacturing or product development environment.
• Ability to effectively present information to customers, and/or top management
• Good written and verbal communication skills
• Building Relationships, People Skills, Customer Focus.
• Professionalism.
• Fluent in Japanese and English (written and spoken).
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Salary Depends on experience   
Other Salary
Description
Social Insurance
Commuting/ Transportation Allowance
Retirement Allowance
Sales Incentive
Holidays Five-Day Workweek
Summer Holidays
Paid Holidays
New Year Holidays
Golden Week
Job Contract
Period
Fulltime Position
Permanent Role
Nearest Station 4 minutes walk from Roppongi Station on all lines
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Eaton Electric (Japan) Ltd.

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