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Updated 2025-11-12
Activated 2025-11-12

Establishment of guidelines related to IT governance and operational management (Company CIO Office)
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Company Name

Rakuten Group, Inc.

Job Type
Rakuten Group, Inc.
Executive - Other
IT (Other) - Project Manager
Planning/Marketing/PR - IT/System Planning
Industry Other
Location Asia Japan Tokyo

Job Description As a member of Rakuten Group, Inc., you will be responsible for formulating guidelines and regulations to realize and maintain an optimal internal IT environment at Rakuten Mobile, Inc. This position will include formulating mission and objectives, creating guidelines and regulations, communicating and educating stakeholders, establishing a compliance system, and subsequent management and operation.

[Job Description]
[Guideline and Regulation-Related Work]
- Planning, research, coordination, and creation
- Internal procedures and releases
- Communication and dissemination

[Data Analysis and Report Creation]
- Data analysis using BI tools and Excel
- Preparation of reports and presentation materials for management

[Interdepartmental Coordination and Communication]
- Collaboration, negotiation, and coordination with related departments
- Support for implementing guidelines and regulations in the field

[Other]
- Management and operation of guidelines and regulations
- AI promotion
- Digital transformation promotion

[Organizational Structure]
The IT Governance Department has just under 20 employees,
and the IT Governance Division currently has three employees.

The organization is heavily staffed with mid-career hires, including many with telecommunications experience and many new to the industry. This allows for a smooth onboarding process for mid-career hires.

[About the IT Governance Department]
The IT Governance Department's mission is to formulate IT strategy and governance and optimize company-wide internal IT policies, processes, systems, and the internal IT environment that strengthens the company in order to achieve Rakuten Mobile's strategic goals.

The IT Governance Department's goal is to minimize current issues and future risks by establishing and implementing guidelines and regulations regarding Rakuten Mobile's internal IT environment that take business strategy and market trends into consideration.

[Recruitment Background]
We are seeking additional staff. As a member of the CIO (Chief Information Officer) Office, we are planning to strengthen the organization in order to optimize Rakuten Mobile's internal IT environment.
Company Info Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. Rakuten offers over 140 services worldwide, including the Communications & Energy Company, which handles information and communications services, including mobile phones, and power and energy-related businesses.

[Attractive Points: Opportunities for Growth and Challenge]
With over 70 businesses, including e-commerce, finance, and mobile, you can pursue a variety of careers based on your ambition. Our comprehensive employee benefits, including three free meals a day in the company cafeteria, are also attractive.

[Corporate Culture: A Go-Forward Culture and a Sense of Speed]
Our "Get Things Done" mentality is deeply rooted, and we expect a strong desire to achieve and a sense of speed. It's a dynamic, global workplace where unity is centered around the founder and English is increasingly becoming the official language.
Working Hours 9:00-17:30
Job
Requirements		 [Required Requirements]
- Practical experience related to guidelines, such as certifications and regulations (e.g., guideline creation, guideline-related work experience, etc.)
- Experience collaborating with multiple stakeholders
- Business-level English proficiency

[Preferred Requirements]
- Practical experience related to guidelines, such as certifications and regulations
- Experience in the IT or telecommunications industry
- Experience with data analysis and tool implementation
- Experience collaborating with management
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 6500K - JPY 12000K   
Other Salary
Description		 [Required Requirements]
- Practical experience related to guidelines, such as certifications and regulations (e.g., guideline creation, guideline-related work experience, etc.)
- Experience collaborating with multiple stakeholders
- Business-level English proficiency

[Preferred Requirements]
- Practical experience related to guidelines, such as certifications and regulations
- Experience in the IT or telecommunications industry
- Experience with data analysis and tool implementation
- Experience collaborating with management
Job Contract
Period		 Full-time employment
Nearest Station 1-14-1, Setagaya-ku, Tokyo
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