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Updated 2025-07-30
Activated 2025-07-09

[Indonesian & English] Customer support♪Major rental company/Careful training provided@Toda Park
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This posting is managed by: Fellowship co.,ltd.
Company Name Company is not publicly visible
Job Type
Fellowship co.,ltd.
Customer Service - Call Centre Manager/SV
Customer Service - Telemarketing/Telesales
Customer Service - Customer Support
Industry Real Estate/Property Management/Facility Management
Location Asia Japan Saitama Others

Job Description This job involves dealing with foreign customers at a major rental company.
You will be required to respond to phone calls and emails in Indonesian!

Thorough on-the-job training! There will be training as well, and it's an environment where it's easy to ask questions!

1. Tenant support work (receiving calls, emails, etc.)

2. Translation work for various tools

3. Reception and referral work for apartment searches

4. Translation and updating of the website (FAQs, etc.)

5. Interpretation work with insurance companies, etc.

6. Responding to requests from other departments, etc. (QA system, etc.)
Company Info Smoking is prohibited indoors (smoking rooms available)

☆*★*☆Introducing our company's features and unique support☆*★*☆
[What is a fellowship?]
We receive inquiries from nearly 1,000 foreign nationals every month, and after a strict screening process, about 40 people find work through our company every month.
[About support for obtaining a visa]
Our specialized administrative scriveners will also assist you with visa-related consultations, such as for highly skilled professionals (highly skilled human resources visas), free of charge! Our staff have also visited Japan before, so you can consult with us honestly!
[Full lifestyle support!]
The foundation of your life is important when working. Securing a place to live, purchasing daily necessities, various procedures, Japan's unique rules of life... We will also provide paid support in your daily life so that you can work with peace of mind!
☆*★*☆*★*☆*★*☆*★*☆
Working Hours *Shift system 10:00~19:00 (including 1 hour break)
Job
Requirements		 Required skills

- Indonesian: Native level

- Japanese: Business level/able to input data in Japanese

- English: Daily conversation level or above

- Able to work on weekends, holidays, and long vacations

- Basic Excel and Word skills

Desired skills

- Experience in customer service and communication with customers
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Business Level(JLPT Level 2 or N2)
Indonesian Level Native Level
Salary JPY - Japanese Yen JPY 2500K - JPY 3000K   
Other Salary
Description		 Transportation expenses fully covered (upper limit)
Social insurance provided

※※Monthly salary example: 224,000-240,000 yen
　8 hours of actual work per day, 20 business days per month
　Additional overtime pay will be provided if overtime occurs
※Depending on experience and skills
Holidays Shift system, 2 days off per week
Job Contract
Period		 Temporary employee *Fixed term
Nearest Station Toda Park Station
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