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Updated 2025-06-12
Activated 2025-06-06

Bilingual IT Manager – Global Fashion Brand

NEW
Company Name

EIRE Systems K.K.

Job Type
EIRE Systems K.K.
IT (Hardware/Network) - Server and Machine Operation and Maintenance
IT (Hardware/Network) - Network Engineer
IT (Other) - IT Help Desk
Industry Fashion/Apparel/Accessory
Location Asia Japan Tokyo Minato

Job Description - Role Overview -
The IT Manager will oversee local Japan IT Operations, covering the 35 plus-user Tokyo head office and approx. 45 regional stores around Japan. This person will report to the CIO based in EMEA and communicate with the local Japan teams in coordination with global IT department located in North America.
Success in this role requires Retail Industry experience.

- Key Responsibilities -
●　Support Japan users and provide IT infrastructure related services for the client’s Japan business.
●　Manage one local Japan desktop support engineer.
●　Manage IT vendor relations including coordinating support for store-in-store and stand-alone store locations.
●　Communicate with global help desk teams including coordinating support for the Point-of-Sale system, which is managed from North America.
●　Coordinate support for business applications and databases at warehouses and retail locations.
●　Ensure that the global headquarters’ IT standards are understood and followed, including data security, network security etc.
●　Provide training and support for client staff on IT related issues.

- Required Qualifications -
●　5+ years of experience in IT management or a similar role
●　In-depth knowledge of retail related IT systems, software, and hardware, including Cegid Retail Y2 or similar
●　Strong bi-lingual communications skills in both Japanese and English
●　Previous hands-on experience with MS365, Active Directory, and Azure
●　Excellent troubleshooting and problem-solving abilities
●　Ability to manage IT projects and deadlines efficiently
●　Proficient with IT management software and tools
Strong analytical and organizational skills

- Required Language Skills -
●　Japanese: Fluent/Native level - Excellent oral and written communication skills using Japanese language
●　English: Business level proficiency - ability to work with and produce professional documentation and reports for global project stakeholders

※Applicants MUST be resident of Japan and be available to work full-time in Tokyo.
Company Info For 30 years, EIRE Systems has provided professional IT Services to multinational corporations operating in Japan, as well as Japanese companies looking to expand into overseas markets.

Working with our clients we:
• Manage their IT infrastructure and technology upgrade projects.
• Design and implement new technology solutions.
• Support and manage their existing IT environments using our on-site and remote Managed Services and Outsourcing Solutions.

As a company that started up here in Tokyo, EIRE Systems is owned and managed by IT professionals who are originally from Ireland. We have built a truly international business culture, offering a unique blend of Japanese and Western business practices.

EIRE Systems provides a wide-range of career choices for internationally-minded technology and support professionals. From the company’s small beginnings, EIRE Systems currently has 150 Tokyo-based employees and is expanding it’s local, regional and global expertise. We have established offices in Hong Kong, Singapore and Shanghai and are reaching further as we grow our presence throughout the Asia-Pacific.

Measures against passive smoking: No smoking indoors allowed
Working Hours 9:00 - 18:00
Job
Requirements		 Required Language Skills:

Japanese: Fluent/Native level - Excellent oral and written communication skills using Japanese language

English: Business level proficiency - ability to work with and produce professional documentation and reports for global project stakeholders

※Applicants MUST be resident of Japan and be available to work full-time in Tokyo.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 10000K - JPY 12000K   
Other Salary
Description		 Social Insurance
Commuting/ Transportation Allowance
Relaxation Facilities
Education/ Training
Holidays Five-Day Workweek
Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
Sick Leave
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