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Updated 2024-10-01
Activated 2024-10-01
Activated 2024-10-01
End User Technical Support Retail Company
- Recruiter
- Staff Level
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | Luxury Goods |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
As an IT Helpdesk Support, you will provide technical assistance to end-users, resolve IT-related issues, and contribute to the smooth operation of the company's IT infrastructure in Tokyo. Description * Provide frontline technical support and troubleshooting for end-users, ensuring timely resolution of IT-related issues. * Collaborate with team members to maintain and enhance the company's IT infrastructure, including hardware, software, and network systems. Profile * Experience: Minimum of 2 years in a similar IT helpdesk/support role, preferably in a multinational environment. * Skills: Proficiency in troubleshooting hardware, software, and network issues. Strong knowledge of Microsoft Windows, Office 365, Active Directory, and remote desktop tools. * Personal Qualities: Excellent communication and interpersonal skills, customer-oriented mindset, ability to work independently and collaboratively in a fast-paced environment, and a proactive attitude toward problem-solving. * For This role, Fluency in English and Japanese is a must Job Offer * Competitive salary and benefits package. * Opportunity to work with a well-established European retail company and gain exposure to international practices. * Continuous learning and professional development opportunities. * A collaborative and inclusive work culture that values diversity and innovation. * Career growth prospects within a rapidly expanding organization. To apply, please submit your updated resume and a cover letter highlighting your relevant experience and motivation for joining the team. We look forward to reviewing your application! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Peryhan Essam on +813 6832 8691. |
| Company Info | Our client is a prominent European retail company that has established a strong global presence. With a focus on delivering exceptional customer experiences, the company is expanding its operations in Tokyo and seeks talented individuals to bolster its helpdesk support team. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 5000K - JPY 7000K |
Additional listings by this company
- ITサービスデスクマネージャー - 国際的な検査・分析サービス... / JPY - Japanese Yen JPY 7000K - JPY 10000K
- IT Support / JPY - Japanese Yen JPY 5500K - JPY 6000K
- IT Helpdesk Specialist | US Retail Brand / JPY - Japanese Yen JPY 5000K - JPY 7000K
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- IT Technical Support- Global E Commerce Company / JPY - Japanese Yen JPY 4500K - JPY 5500K
- グローバルITサポート - 日本に上陸した外資系上場企業 / JPY - Japanese Yen JPY 4000K - JPY 6000K
- サポートエンジニア - 外資系大手IT企業 / JPY - Japanese Yen JPY 4000K - JPY 7000K
- IT Support <5.5M~6M> / JPY - Japanese Yen JPY 5500K - JPY 6000K
- 社内ITサポート/外資系大手ロジスティックステック / Depends on experience
- Retail IT Support (POS)- Global F&B Brand / JPY - Japanese Yen JPY 7000K - JPY 8000K
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Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
