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Updated 2024-10-01
Activated 2024-10-01
Activated 2024-10-01
IT Helpdesk Specialist | US Retail Brand
- Recruiter
- Staff Level
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | Luxury Goods |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
We are looking for IT expert for a prestigious Retail brand, ensuring seamless technology experiences in a dynamic retail environment. Leverage your bilingual skills and tech-savvy expertise to support a leading American company in Tokyo. Description * Provide Technical Support: Address and resolve IT issues for end-users, ensuring minimal disruption to retail operations. * Monitor Systems: Oversee and maintain IT infrastructure, including hardware, software, and network systems, ensuring optimal performance. * Troubleshoot Issues: Diagnose and fix hardware and software problems promptly, providing clear communication throughout the process. * Manage Tickets: Operate the helpdesk ticketing system, ensuring all requests are logged, prioritized, and resolved efficiently. Profile * Experience: A minimum of 2 years in an IT support role, any industry is welcomed. * Skills: Bilingual proficiency in English and Japanese, with knowledge in hardware, software, and network systems. * Cultural Fit: A professional demeanor, with a passion for luxury and retail brands and a commitment to delivering high-quality service. Job Offer * Competitive salary and benefits package. * Opportunity to work with a well-established European retail company and gain exposure to international practices. * Continuous learning and professional development opportunities. * A collaborative and inclusive work culture that values diversity and innovation. * Career growth prospects within a rapidly expanding organization. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Peryhan Essam on +813 6832 8691. |
| Company Info | Our client is a is a renowned American brand, celebrated for its craftsmanship, innovation, and timeless elegance. With a global presence and a commitment to excellence, we offer an inspiring work environment where your skills will shine. We foster a culture of luxury and service, reflected not only in our products but also in our team's dedication to quality. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 5000K - JPY 7000K |
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Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
