Job Search
This posting is managed by: | Fidel Consulting KK |
---|---|
Company Name | Company is not publicly visible |
Job Type |
IT (PC, Web, Unix) - Web Application SE
IT (PC, Web, Unix) - Business Application SE Consulting - IT Consulting (Other) |
Location |
Asia
Japan
Tokyo
|
Job Description |
Onsite Infrastructure Support Provide smart hands support for Experience Centers' core network and compute infrastructure. Manage on-prem lab activities: rack and stack, logical provisioning, and decommissioning of hardware. Support incident and problem management for WAN, LAN, WLAN, and core compute. Oversee network configuration, maintenance, and troubleshooting. Ensure operational health of EC server room infrastructure during business hours. Experience Environments Manage deployment and support of onsite experiences and demos. Conduct daily checks and walkthroughs of demo environments. Provide technical support for presenters, account managers, customers, and EC staff. Maintain an active inventory list for tracking all experience/demo assets. Administer local EC Azure Sub Resources and Subscriptions. Support centralized solution delivery projects and automation. Act as the local Technical SME for the Experience Platform catalogue of demos. Create and manage Azure environments for Hybrid Cloud engagements. Customer Demos/Events and Engagements Support EC attendees and presenters during customer visits/events. Coordinate technical guidance and device configuration for events. Provide on-site technical support and device inventory management during events. Technology Asset & Security Policies Lifecycle Manage warranties, RMA processes, and equipment repairs. Recommend technology improvements and equipment purchases. Ensure continuous improvement of operational processes and technology solutions. Coordinate recycling of old equipment per Microsoft standards. Maintain relationships with local OEM partners for hardware repairs/warranty replacements, IT teams, AV suppliers, and integrators. Manage downtime scheduling and supplier direction for device servicing and repairs. Readiness of EC Demo Rooms with Audio and Video Operate and maintain AV equipment in meeting rooms and theatres. Coordinate repairs and preventative maintenance for AV systems. Provide immediate break-fix attention and support for EC meeting rooms and AV systems. Assist in meeting room setup, support, and refresh projects. Provide consultation and maintain AV room inventory hygiene. Japanese Languages: Business level N2 Japanese and business level English required |
Company Info |
A leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future. [Measures against passive smoking] No smoking indoors allowed Designated smoking area |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Business Level(JLPT Level 2 or N2) |
Salary | JPY - Japanese Yen JPY 7000K - JPY 9000K |