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Updated 2024-10-04
Activated 2024-09-27

Urgent! Datacenter Managed Service Engineer in Osaka

  • Employer
  • Staff Level
  • Side Work Allowed
  • Five Days Workweek
  • Online Interview
  • Business Expansion
  • Career Options Available
  • International Team
  • Language Skills
  • English Language Skills
  • Degree Not Required
  • No Transfer
Company Name

株式会社バイオス/BiOS,Inc.

Job Type
株式会社バイオス/BiOS,Inc.
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Server and Machine Operation and Maintenance
IT (Hardware/Network) - Network Monitoring
Industry Telecommunications/Information Services
Location Asia Japan Osaka
Asia Japan Hyogo
Job Description BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Osaka area. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects.

Responsibilities:
• Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request.
• Communicate and interface with suppliers, multi-cultural system administrators, clients and other groups representing the designated operation site.
• Install, move, add, and change server and other hardware in data center according to requests.
- Hardware: e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, firmware upgrades.
- Network connectivity support: e.g. voice, network, circuit and including cable management
- Deployment support: e.g. supervision & installation of construction work, cabling, power, rack/un-rack, server kitting, diagnostic, OS build and support
- Media operation support: e.g. mount/un-mount medias and support Librarians.
• Asset and Capacity Management - Asset including stocks management: e.g. spare parts, cable, kits, inventory/gap analysis report
- Site logistics support: e.g. receiving, storing, shipping and disposal of equipment.
• Maintain and monitor performance and service levels of all the support systems.
• Ensure regular reporting to management regarding performance and service levels.
• Attending meetings required by operation.
• Comply and enforce internal policies, processes and standards.
• Create, maintain updates and publish process & procedural documents.
• Contribute to project and program activities as necessary.
• Continuity of Business preparation and support: e.g. power-down event, COB drills, adequate staffing during staff illness/vacation.
• Conduct necessary training of new staff.
Company Info Expansion of Services
Working Hours Monday-Friday 9:00-18:00
Hours will be varied on accordance of assigned task and clients
On-call duty with rotation policy. Weekend and 24/7 shifts will be on shared shift rotation.
Job
Requirements
Required skills:
• 3+ years’ experience in troubleshooting Server/ Network hardware
• 3+ years’ experience working for a data center or equivalent.
• Technical skills and excellent knowledge of server or connectivity devices hardware
• Self-motivated, flexible, enthusiastic, good communication skills (written and verbal)
• Willing to learn and undertake further training and qualifications where required.
• Can work well both as an individual and as part of a team.
• Comfortable in a hands-on role.
- Physically able to lift 70 lbs. (30kg) with proper technique.
- Ability to work with hands (will work with power drills, hand tools, and precision tools).
• Must flexible with shifting work schedule as needed.
• Ability to work in a fast paced environment.
• Willing to take direction and follow well defined processes and procedures.
Bonus Points
• Detail-oriented with excellent organizational skills.
• Work IDF/MDF, Telco, Fiber infrastructure (testing with tester, Power meter, Cabling/routing).
• OTDR

Requires Languages:
English: Business level
Japanese: Fluent level – Native
Japanese driver’s license preferred
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3500K - JPY 4500K   
Other Salary
Description
Social Insurance
Commuting/ Transportation Allowance
Holidays Paid Holidays
Job Contract
Period
Contract leading to permanent position
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株式会社バイオス/BiOS,Inc.

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