We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our
Privacy Policy.
Click here to hide this one-time notice.
Click here to hide this one-time notice.
Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Updated 2024-09-20
Activated 2024-09-20
Activated 2024-09-20
1. Customer Support (English required) 2. Customer Support (Japanese only)
- Employer
- Entry Level
- No Industry Experience Required
- Women Welcome
- Language Skills
- Recent Graduates Welcome
- New Graduates Welcome
- Foreign Affiliated Company
- No Specific Experience Required
- Rapidly Growing
- Experience Welcome
- No Experience Required
| Company Name |
Teleperformance Malaysia Sdn. Bhd. |
|---|---|
| Job Type |
 Customer Service - Telemarketing/Telesales Customer Service - Other |
| Industry | Outsourcing |
| Location |
Asia
Malaysia
Kuala Lumpur
|
| Job Description |
[Positions available] 1. Customer support (European hotel booking site / English and Japanese support) 2. Customer support (American e-commerce site / Japanese support only) [Employment status] Full-time employee [Job description] We are currently recruiting for a customer support position. There is a training system in place after joining the company, so even first-timers can feel at ease. We are looking for applicants who can help grow our new Japanese team! <Specifics> ・Providing customer support via phone, email, and chat ・Responding to customer questions and requests |
| Company Info |
[What makes our company attractive] 1. Japanese recruiting/HR staff Japanese staff will support you responsibly from the interview to joining the company, including travel. We will support you in Japanese with all the complicated matters such as insurance after joining the company and tax returns. 2. Career advancement at a foreign company Performance is evaluated through coaching several times a month and regular performance reviews, and there are plenty of opportunities for career advancement. Many employees have joined Majorel and gained experience, and are active in positions such as trainer, quality analyst, and operation manager. 3. Close to the station! The office is a 3-minute walk from the nearest station (Ampang Park Station). The office is one station away from KLCC, where the twin towers are located, and is located in a particularly developed area of Malaysia. With good access to shopping malls, gyms, restaurants, etc., you can spend your time after work in a fulfilling manner. 4. Colleagues of different nationalities & international environment In addition to Japanese people, there are many employees in the company who have immigrated to Malaysia from other countries such as Korea, Indonesia, and the Philippines. Another attractive feature of our company is that we have many opportunities to use English not only in interactions with customers and clients, but also in internal interactions. 5. Comfortable break space The pantry is spacious and equipped with facilities such as a coffee machine, a PlayStation, and a TV. In addition, since our offices are located on the 25th and 27th floors of a high-rise tower, the view from the pantry is perfect for taking a break. 6. Work-life balance To improve work efficiency, it is important to be able to switch between on and off! As part of our employee benefits, we provide employees with RM3,000 per year to cover expenses for making effective use of their off-time (airfare for travel and sports equipment purchases). |
| Working Hours |
[Working hours] 1. Customer support (English required) Shift system, 8 hours a day / 5 days a week (7:00-23:00, Monday-Sunday) Shifts change every month. 2. Customer support (Japanese only) Work 5 days from Monday to Sunday, 2 days off (8 hours work from 9:00-23:00, 1 hour break) 1 month rotation |
| Job Requirements |
Requirements common to 1 and 2 [Requirements] Bachelor's degree or higher / For those who have graduated from a junior college or vocational school, 5 years or more of work experience For those who have graduated from a high school, 10 years or more of work experience [Requirements for applicants] ・Those who can serve customers with hospitality as customer supportThose who have problem-solving and negotiation skillsThose who are used to working on computers ・Non-native people who have Japanese Language Proficiency Test N1 or N2 [Recommended for the following people] Those who want to work in a fast-paced environmentThose who aspire to work for a foreign company or overseasThose who want to improve their language skills by living abroad Recruitment 1 only [Requirements] Language: English proficiency business level or higher (Since the clients will also be foreign companies, those who can speak English fluently in a business setting) Welcome native language = Japanese Welcome job seeker attributes = Expected to graduate, no experience Recruitment highlights = No language requirements Start date = Negotiable. [Process from application to joining the company] The process from application to joining the company is as follows. 1. Application 2. Contact from recruiter and explanation of position (by phone or email) 3. Test 4. Interview 5. Selection & job offer 6. Visa application 7. Travel and immigration procedures 8. Joining the company |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | MYR - Malaysian Ringgit MYR 98K - MYR 118K |
| Other Salary Description |
[Salary and allowances] Salary: 1. Monthly salary: 8,500 to 9,600 ringgits (tax included) 2. Monthly salary: 7,000 to 8,000 ringgits (tax included) *The above salary includes language allowance and performance bonus (up to 16% of basic salary) Housing allowance: None [Employee benefits, etc.] VISA acquisition support: Yes Hospitalization costs: Yes Flexible subsidy: Up to 3,000 ringgits/year (can be used for hospital consultations, books, and purchasing PCs and mobile phones.) Gym subsidy (Working out is recommended to maintain health. Gym fees in the building will be covered up to 100 RM.) Joining benefits: One-way airfare to Malaysia/6-night hotel stay |
| Job Contract Period |
Full-time employment |
| Nearest Station |
Location: Gtower (right in front of LRT Ampang Park station) 10 minutes walk from KLCC |
People who viewed this job offer also looked into these.
-
【Kanagawa Teaching Positions】Close to the Ocean and Tokyo! Teach English t...
-
[English] Localization work for titles developed for overseas markets
-
-
-
Exciting Opportunity: Dispatch English Teacher in Greater Tokyo Area
-
【New Kids Duo School in Narita, Chiba】Be a Part of our Brand New Team!
-
【Kyoto Teaching Positions】Educate Children in the Old Capital of Japan!
Additional listings by this company
You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.
This posting is managed by:
Teleperformance Malaysia Sdn. Bhd.
