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Updated 2024-07-29
Activated 2024-07-29
Activated 2024-07-29
[Tokyo/English/Tech Support/Infrastructure] Tech support job at a foreign company!
- Recruiter
- Entry Level
- More Than 5 Positions Open
- Less Than 20 Hours of Overtime
- Five Days Workweek
- Online Interview
- Language Skills
- English Language Skills
- Degree Not Required
- No Transfer
- Global Company
- Experience Welcome
| This posting is managed by: | NEO CAREER CO., LTD. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 IT (Hardware/Network) - Communication Infrastructure (Including ISP and Career) IT (Hardware/Network) - Server Architect and Developer |
| Industry | System Integrator |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
Projects will be assigned based on your experience and when you joined the company. You will be involved in operational projects using both Japanese and English. Many of these are mainly user support type operational projects, where you will provide support by working with actual equipment. Also, if you have interesting experience as an infrastructure engineer, you may be able to work on more technical projects. Depending on your level of expertise and requirements, you will be assigned to various infrastructure-related projects. User support will be mainly in Japanese, but you may also need to work with overseas engineers using English. Infrastructure-related projects ・Network design and construction ・Server design and construction ・Infrastructure operation work |
| Company Info |
We provide services for building IT infrastructure solutions, cloud solutions, and building, maintaining, and operating network systems. We are an IT infrastructure company with approximately 2,000 IT infrastructure engineers, including those in the cloud, servers, and network security, who provide a wide range of solutions to meet the needs of our customers for the information and communications systems they implement. In addition to 17 locations across Japan, we also have locations in China, Korea, and India. Passive smoking prevention measures: No smoking on the premises |
| Working Hours | 9:00～18:00 |
| Job Requirements |
[Must conditions] Those who have experience in any of the following ① to ③ ① More than 6 months of IT infrastructure engineering (operation and maintenance, design and construction of networks, servers and clouds) ② More than 6 months of help desk experience (network and server monitoring and initial troubleshooting work) Also, experience supporting end-user hardware and PC-related devices ③ More than 1 year of back-end full-stack engineering experience (experience working in network or server-related jobs) ・Speak business-level Japanese and English (phone, email, documents) ・Willing to learn about IT technology ・No hesitation in communicating by phone, etc. ・Able to act independently [Preferred conditions] ・More than 1 year of experience supporting foreign companies in English ・Want to use their English skills to engage in IT work ・Simple troubleshooting experience for client PCs (Windows 10) ・Experience solving problems while communicating with overseas teams in English |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 3000K - JPY 6000K |
| Other Salary Description |
290,000 yen and up (including the following fixed allowances) Base salary: 265,000 yen and up Regional allowance: Region A (Tokyo) 25,000 yen <Employee benefits> ■ Full social insurance (employment, workers' compensation, health, welfare pension) ■ Qualification acquisition support system (the company will fully cover the cost of the exam upon passing) ■ Defined contribution pension (401K) ■ Smile Mutual Aid Association (a system that provides congratulatory money for various life events) ■ Childcare leave system (acquisition rate: 100% women) ■ Dormitory provided (self-payment: 35,000 yen per month, only for those who qualify) ■ CDP system (internal recruitment system) ■ iPhone loan ■ Video learning apps available ■ Cafeteria plan (products of partner companies can be purchased at low prices) ■ Member of Kanto IT Software Health Insurance Association ■ Telework/staggered work hours |
| Holidays |
■ Two days off per week (Saturday, Sunday, and national holidays) ■ National holiday leave *Shift work may be required depending on the project. ■ Year-end and New Year's holiday (5 days) ■ Celebration and condolence leave ■ Paid leave (company-wide average number of days taken: 11.25 days/year, acquisition rate: 81%) ■ Maternity leave (record of acquisition) ■ Childcare leave (acquisition rate: 100% for women, 25% for men) *2018 record ■ Self-care leave ■ Sickness and injury leave (can be taken in place of paid leave for the first 6 months after joining the company) ■ Anniversary leave (annual paid leave is recommended) ■ Refreshment leave (5-6 days granted to eligible employees with 10th and 20th years of service) |
| Job Contract Period |
Full-time employee *3 month trial period |
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