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Updated 2023-03-13
Activated 2023-03-13

[Chinese] Customer Success/Global EC site management/Full-time employee/3.5 million to 5 million @ Tokyo
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  • Recruiter
  • Staff Level
  • Women Welcome
  • Bonus System
  • Work-Life Balance
  • Remote Work
  • Five Days Workweek
  • Overseas Business
  • Language Skills
  • Publicly Listed Company
  • No Transfer
  • Experience Welcome
This posting is managed by: GLOBALPOWER Inc. / 株式会社グローバルパワー
Company Name Company is not publicly visible
Job Type
GLOBALPOWER Inc. / 株式会社グローバルパワー
Customer Service - Customer Support
Sales/AE - Customer Success/Client Success
Sales/AE - Corporate Sales
Industry Telecommunications/Information Services
Location Asia Japan Tokyo Chuo

Job Description We currently operate one of the largest BtoB sites in Japan where more than 3,000 manufacturers post their products.

■ Business content
・Expansion of product variations, planning and execution of sales strategies to make the site attractive

・ Operational advice to exhibitors, response to inquiries, etc.

・Partial clerical work such as data entry, telephone correspondence, document management, etc.

・Improvement of FAQs to streamline operations and reduce the number of inquiries, and posting on SNS (business blogs)

・Research on the latest trends for exhibitors and retailers
Company Info Tokyo Stock Exchange Prime Listed Company

・Operation of e-commerce site for clothing and miscellaneous goods
・Internet payment business
・Internet guarantee business
Working Hours ・Flextime system
・ Core time: 10:00 to 15:00 
・Flexible time: 5:00 to 10:00, 15:00 to 22:00
■ Essential skills
・Customer success experience 
・Corporate sales experience (more than 2 years)

■ Welcoming skills
・Industry experience in apparel, miscellaneous goods, cosmetics, food, etc.
・Experience working on an EC site

■ Portrait
・ Those who value the user's perspective
・ Those who like apparel, miscellaneous goods, cosmetics, etc.
・Those who can identify customer needs and come up with improvement plans
・Those who can think and act on their own
・Those who can be creative
Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Native Level
Salary JPY - Japanese Yen JPY 3500K - JPY 5000K   
Other Salary
Monthly salary: 234,000 yen to 333,000 yen

・Bonus: Yes (twice a year)
・ Salary increase: Yes (once a year)
・Complete social insurance
・Transportation expenses (monthly: up to 50,000 yen)
・Employee shareholding association (20% incentive)
・Welfare subsidy system
・Accumulated annual leave system
・Company trip planning system
・Housing subsidy (20,000 yen/month if within 3 km from the company)
・Home environment subsidy system (up to 30,000 yen per year)
・Home allowance (3000 yen per month)
・Circle activities
Holidays ·Saturdays, Sundays, and holidays
·New year holiday season
・Annual paid vacation
・Congratulatory or condolence leave
·special vacation
・Maternity/childcare leave
・ Refresh vacation
Job Contract
Full-time employee (trial period: 3 months)
Nearest Station Ningyocho Station (5 minutes on foot)

Please apply from here



GLOBALPOWER Inc. / 株式会社グローバルパワー

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[Chinese] Customer Success/Global EC site management/Full-time employee/3.5 million to 5 million @ Tokyo