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Updated 2022-09-27
Activated 2022-09-27

Customer Service / Technical Support / Inzai City, Chiba Prefecture / Chinese Robot Company / Chinese
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  • Recruiter
  • Staff Level
  • Less Than 20 Hours of Overtime
  • Five Days Workweek
  • Business Expansion
  • Language Skills
  • Foreign Affiliated Company
  • Urgent Hiring
This posting is managed by: 株式会社フェローシップ/Fellowship co.,ltd.
Company Name Company is not publicly visible
Job Type
株式会社フェローシップ/Fellowship co.,ltd.
Customer Service - Telemarketing/Telesales
Industry Telecommunications/Information Services
Location Asia Japan Chiba Others

Job Description The company is a Chinese company that handles cutting-edge AI logistics robots.
It already holds the top market share in the industry in Japan, and it is expected that it will continue to develop in the industry that is attracting attention in the future, aiming for efficient logistics through AI.
We are looking for someone to take care of our customers' technical support!

[Business description]
Business negotiation (sales) → development (system) → construction (implementation)
→ Operation (Execution) → ★ Aftercare (CS)

* It will be a CS center that operates 24 hours a day, 365 days a year.
If there is a response request from the customer, we will remotely access the system and respond to bugs, errors, breakdowns, etc.
If the cause of the trouble is unknown, we will deal with it in cooperation with the development team in mainland China.
Company Info [Business description]
The company is a Chinese company that handles cutting-edge AI logistics robots.
It already holds the top market share in the industry in Japan, and it is expected that it will continue to develop in the industry that is attracting attention in the future, aiming for efficient logistics through AI.

[With measures against second-hand smoke]
Set up a smoking room or a smoking room for heat-not-burn tobacco
Working Hours Day shift 7:00 to 16:00
Semi-night shift 13: 00-22: 00
Night shift 22: 00-7: 00
It is a shift system of the pattern.
Break time: 60 minutes
Job
Requirements
【Prerequisite】
・ SQL and UNIX can be used
・ Experienced server management
・ Japanese / Chinese business level
・ Software knowledge
・ Database knowledgeable person
・ Chinese (Mandarin) Required Level 4 or above

[Applicable conditions]
・ Work experience at a call center
Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Salary JPY - Japanese Yen JPY 3500K - JPY 5000K   
Holidays Working days: Monday, Tuesday, Wednesday, Thursday, Friday
Vacation: Saturdays, Sundays, holidays
<120 days or more of annual holidays>
* Complete weekly two-day system (Saturday and Sunday) / Holidays / Year-end and New Year leave / Paid leave / Condolence leave / Special leave / Childcare leave
Job Contract
Period
full-time employee
Nearest Station Chiba New Town
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Customer Service / Technical Support / Inzai City, Chiba Prefecture / Chinese Robot Company / Chinese

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