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Updated 2022-09-21
Activated 2022-09-21

バイリンガルDesktop Support エンジニア【外資系金融企業常駐)】東京
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  • Employer
  • Staff Level
  • Less Than 20 Hours of Overtime
  • New Year's Holidays
  • Five Days Workweek
  • English Language Skills
  • Foreign Affiliated Company
  • Urgent Hiring
Company Name

Computacenter Japan K.K.

Job Type
Computacenter Japan K.K.
IT (Other) - IT Help Desk
IT (Other) - In-house System Operator
IT (Other) - Other
Industry Outsourcing
Location Asia Japan Tokyo

Job Description We are hiring a desktop support engineer initially working at a finance company as onsite engineer.

​Work within a team to provide front line support both by phone and face-to-face to Back Office staff.
Primarily to provide second line support for all PC issues, within a standardized operating environment Identification of issues and escalation to appropriate second or third line IT teams both locally and globally.
Identifying the issue and initial troubleshooting Involvement in related projects (eg, application implementation and roll-outs) as well as day-to-day support.
Assistance to all Back Office business units Software, (Windows 10 Systems and application, account administration; share permission administration etc) Hardware Administration (Installation of workstation, update of inventory information; Laptop installation, troubleshooting, training and support etc)
Support for Japanese applications used by the back office and where appropriate liaison with third party vendors Be audit- and control- conscious and carry out IT control/risk related work.
Company Info No smoking inside the building
Working Hours Working Shift Hours: 7:00 – 16:00, 10:00 --19:00

Working conditions: Work from office is the preferred way of working. During pandemic situations work from home was available.
• Ability to make sound decisions following approved procedures in a fast paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision

Language Level:
English: Business
Japanese: Business
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3500K - JPY 5500K   
Other Salary
Social Insurance
Commuting/ Transportation Allowance
Holidays Weekly two-day holiday system (Saturday and Sunday)
Summer vacation
Year-end and New Year holidays
Annual paid leave
Condolence leave
Salary increase once a year (April)
Complete social insurance (health, welfare pension, employment, industrial accidents)
Transportation expenses (up to 30,000 yen per month)
Certification allowance
Qualification acquisition support (support for IT-related qualification acquisition. Applicable to regular employees and contract employees)
Training fee (3.5% of salary is paid separately. Applicable only to regular employees)

Please apply from here


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Computacenter Japan K.K.

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バイリンガルDesktop Support エンジニア【外資系金融企業常駐)】東京