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Updated 2022-06-29
Activated 2022-06-29

Sales Engineer

  • Recruiter
  • Senior Level
This posting is managed by: Cornerstone Recruitment Japan K.K.
Company Name Company is not publicly visible
Job Type
Cornerstone Recruitment Japan K.K.
Manufacturing (Automobile/Plant Engineering/Precision Equipment) - Sales Engineer/Service Engineer
Manufacturing (Automobile/Plant Engineering/Precision Equipment) - Production Engineer
Manufacturing (Automobile/Plant Engineering/Precision Equipment) - Other
Location Asia Japan Tokyo

Job Description 【JOB RESPONSIBILITIES】
• Operation of shift basis technical call center; provide technical support to users, conduct technical analysis, arrangement of visits to customers, handle returned defective parts
• Deal technical claims with the Sales team
• Install, maintain and repair the product at customer’s site or in the workshop
• Provide internal test and technical analysis on returned equipment
• Provide regular training and technical support to external distributors and service providers
• Repair data input on the database and make a report
• Making technical reports for customers and headquarter
• Attend internal training
Company Info 【COMPANY OVERVIEW】
International company specializing in the manufacturing of confectionery machinery
Job
Requirements
【REQUIREMENTS】
• Minimum of 3 years experience as a service engineer for a manufacturing company
• Experience in refrigeration and food equipment industries is preferred (Automotive or high-tech industrial machinery is possible)
• Basic English skill
• Require to go on a business trip both domestic and overseas.
• Expected to work overtime, evenings, holidays, and weekends based on shifts
• Technical school diploma, technical college graduate
• Willing to learn with a strong sense of responsibility
• Excellent interpersonal skill with the ability to deal with customers in a good manner
【WELCOME SKILLS AND EXPERIENCE】
• Overseas study experience
• Experience in operating technical call centers and in an international company
• Level 3 of qualification for refrigeration cycle or electric constructions
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Native Level
Salary Depends on experience   
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