Daijob.com is Japan's definitive job site for multilingual professionals.

Job Search

keyvisual keyvisual
Updated 2022-07-08
Activated 2022-06-29

CS Supervisor

  • Recruiter
  • Manager Level
This posting is managed by: Cornerstone Recruitment Japan K.K.
Company Name Company is not publicly visible
Job Type
Cornerstone Recruitment Japan K.K.
General Affairs/HR/Legal - Trainer (Education/Training)
General Affairs/HR/Legal - Other
Location Asia Japan Tokyo

Job Description 【COMPANY OVERVIEW】
Global mass-customization leader, focusing on online printing/customized product brands

【JOB RESPONSIBILITIES】
• Support customer services through phone or email
• Manage escalation support
• Coach operators
• Execute process of workforce management to develop operational excellence
• Cooperate with other departments for VOC feedback and enhance NPS
【REQUIREMENTS】
• 5+ years’ experience in being a supervisor or leader in call center
• Basic computer skills (Microsoft office, mail application, etc.)
• Basic knowledge in Photoshop, Illustrator, etc.
• Ability to communicate with overseas teams through e-mail in English
Company Info 【COMPANY OVERVIEW】
Global mass-customization leader, focusing on online printing/customized product brands
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary Depends on experience   
Back

Please apply from here

Apply

Recruiter

Cornerstone Recruitment Japan K.K.

Company Information

Feature Article

Job List

Hot Agent

CS Supervisor

Apply
Like