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Updated 2022-08-05
Activated 2022-08-05

You can make use of English! Bilingual engineer position
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  • Recruiter
  • Entry Level
  • More Than 5 Positions Open
  • More Than 120 Days off per Year
  • New Year's Holidays
  • Five Days Workweek
  • Business Expansion
  • English Language Skills
  • Urgent Hiring
  • Rapidly Growing
  • Experience Welcome
  • No Experience Required
This posting is managed by: iHOLON Co.,Ltd
Company Name Company is not publicly visible
Job Type
iHOLON Co.,Ltd
IT (PC, Web, Unix) - Business Application SE
IT (Mainframe) - QA/Quality Control/Testing Engineer
IT (Other) - Other
Location Asia Japan Tokyo

Job Description You will be in charge of customer support for bilingual projects.
We are looking for a wide range of people from those who have no IT experience who want to engage in IT work using English to those who have experience in bilingual IT work.
■ Outline of duties:
The project will be decided based on experience and time of joining the company. You will be involved in operational projects using Japanese and English.
Mainly for user support-related operation projects, there are many projects that support by touching the actual machine.
■ Project example:
・ Bilingual help desk operations at a major foreign-affiliated pharmaceutical company in Tokyo
It was
It was
--Mainly support for client PCs, mobile phones and peripherals
It was
It was
――User support mainly uses Japanese, and cooperates with overseas engineers in English.
■ Attractiveness to work:
・ We can introduce you to work that makes the most of your English ability.
・ It is also possible to engage in bilingual work after receiving OJT in-house.
Company Info You can see from the company's slogan, "To the utopia of IT infrastructure engineers."
Sea urchin
A company that is strong in IT infrastructure technologies such as networks and servers.
Nowadays, all systems are moving to the cloud, which brings great convenience to our lives, but IT infrastructure technology is indispensable for its stable operation. In addition, the recent spread of telework is due to the fact that there is an IT infrastructure that allows the Web conferencing system to operate stably.
The company specializes in such IT infrastructure services and has accumulated a track record.
We are contributing to society by solving customers' IT-related issues by leveraging our technologies and global support systems that meet a variety of IT needs, such as cloud computing, virtualization, security, IoT, and the introduction of telework environments.
One of the characteristics of the company is that it is focusing on human resource development.
We have a track record of training more than 3,000 IT infrastructure engineers, and through a career support system based on an abundant training curriculum, we can draw a career plan according to our own orientation. We are also involved in qualification support, and most engineers, including CCNA, CCNP, LPIC, and network specialists, have qualifications related to IT infrastructure.
Working Hours 9: 00-18: 00
■ Required conditions (common to inexperienced and experienced people):
・ Those who can speak Japanese and English at the business level (telephone correspondence, email, documents)
・ Those who want to use English to engage in IT work
・ Those who are motivated to learn about IT technology
・ Those who are comfortable with communication such as telephone correspondence
・ Those who can act autonomously
・ For foreign nationals, Japanese level is N2 or above
■ Recommended conditions (the range of work that can be introduced will expand)
・ Over 1 year of experience in supporting foreign-affiliated companies in English
・ Over 1 year of IT help desk and user support work experience
・ Simple troubleshooting experience for client PC (Windows 10)
・ Experience of solving problems while communicating with overseas teams in English
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3500K - JPY 4500K   
Other Salary
<Monthly salary> 280,000 yen ~ (including uniform allowance below)
Annual income: 3.36 million yen ~
<Monthly salary>
From 280,000 yen (including uniform allowance below)
Basic salary: 225,000 yen ~
Deemed overtime fee: 30,000 yen
Regional allowance: ① Region A (Tokyo) 25,000 yen
<Wage form>
Salary system
■ There is an incentive system
■ Full payment of transportation expenses
■ Family allowance (Target dependents: spouse 10,000 yen, child 5,000 yen, parent 3,000 yen / applied from the second year of joining the company)
■ Position allowance
■ Telework allowance (partially subsidized for various expenses / realized from the voice of employees!)
■ Long-term service incentive (paid to those who have been in the 10th or 20th year of service)
≪Annual income example≫
◆ 4 million yen… Monthly salary 280,000 yen + IRP bonus / 2nd year after joining the company (25 years old)
◆ 5.5 million yen… Monthly salary 400,000 yen + IRP bonus / manager / 4th year after joining the company (30 years old)
The estimated annual income is just a guideline and may fluctuate through selection.
Salary is a notation including fixed allowance.

■ Complete social insurance (employment, work-related accidents, health, welfare pension)
■ Qualification acquisition support system (examination fee at the time of passing is fully borne by the company)
■ Defined contribution pension (401K)
■ Smile Mutual Aid Association (payment system for congratulations, etc. at various life events)
■ Childcare leave system (acquisition rate: 100% female)
■ Dormitory complete (own expense 35,000 yen / month, target person only)
■ CDP system (in-house recruitment system)
■ iPhone loan
■ Video learning app available
■ Cafeteria plan (You can buy products from partner companies at a bargain price)
■ Joined Kanto IT Software Health Insurance Association
■ Telework / staggered commuting
Holidays ■ Complete weekly two-day system (Saturday and Sunday)
■ Holidays
* Shift work may occur depending on the project.
■ Year-end and New Year holidays
(5 days)
■ Condolence leave
■ Paid leave
(Company-wide average acquisition days: 11.25 days / year, acquisition rate: 81%)
■ Prenatal and postnatal leave
■ Childcare leave
(Acquisition rate: 100% female, 25% male) * 2018 results
■ Self-care leave
■ Injury and illness leave (can be taken instead of paid leave for the first half year of joining the company)
■ Anniversary leave (encouragement to take annual paid leave)
■ Refreshment leave (5 to 6 days are granted to those who have been in service for 10 or 20 years)
Job Contract
full-time employee

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You can make use of English! Bilingual engineer position