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Updated 2021-10-13
Activated 2021-10-13

【Global IT Service】Network Engineer - L2 Support

  • Recruiter
  • Staff Level
  • Remote Work
  • More Than 120 Days off per Year
  • New Year's Holidays
  • Five Days Workweek
  • Foreign Affiliated Company
  • Major Company
  • Publicly Listed Company
This posting is managed by: Skillhouse Staffing Solutions K.K.
Company Name Company is not publicly visible
Job Type
Skillhouse Staffing Solutions K.K.
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Network Monitoring
IT (Hardware/Network) - Server and Machine Operation and Maintenance
Industry Software Vendor
Location Asia Japan Tokyo
Asia Japan
Job Description Fantastic opportunity to advance your career at a global firm that prizes bilingual IT talent.

Responsibilities:
- Serve as primary interface with the client for troubleshooting, ticket requests and escalation.
- Ensure successful resolution of the incident ticket.
- Responsible for managing all aspects of the end-to-end closure of incident tickets for customers.
- Gather required resources to address issue, if required.
- New customer/technology on-boarding.
- Review and improve technical and process documents.
Company Info A global firm that prizes bilingual IT talent. You will work onsite at a top tier pharmaceutical firm in an exciting location.
Working Hours 9:00 - 18:00 (Mon to Fri); Remote work available
Job
Requirements
- Experience in network engineer or support engineer role
- Working knowledge of LAN / WAN and related protocols
- Wireless deployments, switch configurations and changes
- Network troubleshooting experience at L1/L2 level
- Knowledge of OSI model unto layer

*Must currently reside in Japan.
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Daily Conversation Level
Salary JPY - Japanese Yen JPY 4500K - JPY 6500K   
Other Salary
Description
・ Social insurance
・ Transportation Fee
・ No smoking indoors allowed (Designated smoking area), etc.
Holidays Saturday, Sunday, and National Holidays
Job Contract
Period
Permanent
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【Global IT Service】Network Engineer - L2 Support

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