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Updated 2021-09-14
Activated 2021-09-02

【TRICARE】Medical Records Executive

  • Employer
  • Staff Level
  • Women Welcome
  • No Transfer
  • No Age Restriction
Company Name

International SOS Japan LTD

Job Type
International SOS Japan LTD
Health/Nursing - Medical Assistant
Industry Medical/Healthcare Services
Location Asia Japan Tokyo Minato

Job Description 【Overall Purpose Of The Job】
• Responsible for the efficient processing of TRICARE beneficiary medical records within their AORs, working in coordination with JPP Lead and in-country teams to facilitate the timely submission of medical records.
• Processing received medical documentation, assessing the accuracy of documentation and assessing the need for translation of documentation in a timely manner.
• Work closely with JPP team to back up the operation when needed

【Key Responsibilities】
• Processing medical information received via fax, email, mail or other online portals to ensure medical documentation aligns to the correct beneficiary and where applicable is processed for translation.
• Responsible for the operational adherence to all data protection standards from client, International SOS and all applicable national or supra-national legislations.
• Liaising with health care providers to facilitate the timely release of medical information following inpatient and outpatient treatment.
• Ensuring service standards are maintained to meet KPIs and internal International SOS standards
• Generating reports for outstanding medical records and following the procedure for each medical provider to request any outstanding records as appropriate. Where applicable or support is required escalating any delays to the appropriate in-country support staff.
• Providing consent forms as applicable for the release of medical information
• Back up JPP team in claims payment and others when needed
Company Info ーOur missionー
To pioneer the international health & security risk services sector.

ー Our visionー
To be the world's leading health and security risk services company.

ー Our valuesー
We work with passion, entrepreneurial spirit and teamwork to serve our clients.

We are committed to apply our professional expertise to deliver great quality services to our clients.

We treat all our stakeholders with respect and integrity in order to earn their trust.

We care about the interest of all our stakeholders and aim to make a real difference to their lives.

【Measures against public smoking】
No smoking indoors allowed
Working Hours 9:00-17:30(1 hour lunch break)
【Required Skills and Knowledge】
• Administration processes and systems.
• Basic knowledge of national data protection legislation and processes.
• Basic knowledge of Health Information management principles.

【Required Competencies】
• Professional approach and excellent interpersonal skills
• Compliance mindset
• Able to work to tight timelines
• Copes with a pressurized environment
• Ability to work in a fast-paced environment and meet deadlines

【Required Work Experience】
• Experience in administrative roles and processing of sensitive materials

【Required Qualifications】
• Qualification by experience in Administrative functions or through higher education.

【Required Languages】
• Strong English language skills
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary Depends on experience   
Other Salary
Social insurance
Labor insurance
Commutation Allowance
Retirement allowance
Membership accommodation system
Sports club discount system
Holidays Saturday, Sunday, Paid holidays
Job Contract
6-month contract (with a possibility of extension)
Nearest Station 3 minutes walk from Exit 1 of Akasaka Station on the Chiyoda Line,
3 minutes walk from the Akasaka Mitsuke Station on the Marunouchi Line
7 minutes walk from Nagatacho Station on the Hanzomon Line via Akasaka Mitsuke Station

Please apply from here


This posting is managed by:

International SOS Japan LTD

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【TRICARE】Medical Records Executive