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Updated 2021-02-16
Activated 2021-02-16
Activated 2021-02-16
[Working in Kuala Lumpur] Utilizing English skills / Foreign-affiliated IT company / Customer support
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★★ Staff Level
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Women Welcome
| This posting is managed by: |
Recruiter
Agensi Pekerjaan JAC Sdn Bhd (JAC Recruitment Malaysia)
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|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Customer Support |
| Industry | IT - Other |
| Location |
Asia
Malaysia
Kuala Lumpur
|
| Job Description |
This is a job that contributes to business expansion by promptly responding to inquiries from corporate customers who use the services of a rapidly growing foreign-affiliated electronic payment company. (Example: Inquiries about deposit methods, etc.) The market in charge includes the United Kingdom, so it is a job where you can utilize your English proficiency. -Responding to inquiries from corporate customers (telephone, email, chat) -Scrutiny of problems, handing over to related departments as necessary ・ Follow-up -Sharing knowledge and cases within the team, improving one's own skills and knowledge for business improvement |
| Company Info | It is a multinational and global office environment where young people in their 20s and 30s play an active role. |
| Working Hours | Shift work including night shift, 2 days a week |
| Job Requirements |
-University graduates and above with 3 years or more of call center or BPO industry experience (If you are a professional graduate or above and have long experience in the industry, you can apply) -Has business etiquette and is good at communicating over the phone -Those with high communication skills and strong stress tolerance -Fluent English -PC skills that do not interfere with work |
| English Level | Fluent (TOEIC 865-) |
| Japanese Level | Native Level |
| Salary | Depends on experience |
| Other Salary Description |
Support for overseas travel, insurance, and other benefits |
| Holidays |
paid holidays Injury and illness leave |
| Nearest Station | Walking distance from the station located in the city center |
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Recruiter
Agensi Pekerjaan JAC Sdn Bhd (JAC Recruitment Malaysia)
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