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Company Information

Company Name Uber Japan Co., Ltd.
Country of Company HQ United States
Location of Company Japan
Company Intro
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Corporate Philosophy

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

#Greatmindsdontthinkalike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

Our Business In Japan

Japan is our fastest-growing market in the world, and it’s only the beginning. Our diverse and growing Tokyo-based team is changing the way people and things move for millions across Japan, with headquarters in Roppongi featuring breathtaking city views, modern facilities, and uniquely Uber amenities.

Mobility

By joining our Japan Mobility organization, you’ll get to tackle unique and stimulating problems that require deep strategic thinking to deliver for our customers. You have an impact on customers in Japan and around the world. This could include building a strategy for creating a more sustainable future for mobility to discovering the best way to increase Taxi rider engagement through our membership program. We are the proud market leaders on reigniting the Japan Mobility & Taxi industry.

Delivery

Since launching in Japan in 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers 2022 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.

U4B

Since our launch in the Japan market back in 2021, we’ve been on a mission to create an Uber community within business organizations leveraging both Uber Eats and Rides. 2022 brings a new chapter of U4B Japan which has many interesting problems to solve from unlocking street hailing opportunities in Rides to handling one time large volume Eats orders.

New Verticals

New Verticles is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more… “retail”. Our team in Japan grew 7x in the last 1.5 years and we are expected to grow even more in the years to come. You’ll be part of a fast moving organisation focused on solving real world challenges, working closely across different departments and regions.
Industry Telecommunications/Information Services
Location ARK Hills Sengokuyama Mori Tower 31F 1-9-10 Roppongi, Minato-ku, Tokyo
President Dara Khosrowshahi
Year of Establishment 2015
Capital
Number of Employees 29,300 people globally, around 250 in Japan
Description of Business Our Teams

CommOps

Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it’s an organisation that touches every part of Uber!

Finance

The Finance team is at the forefront of decision-making when it comes to new investments and product launches at Uber. We sit at the center of the business, partnering with leadership to support our strategy of making life easier for our millions of customers and allowing hundreds of thousands of drivers partners, courtier partners and merchants to make money. We need to understand every area of the business and how it rolls into the P&L. We #SeeTheForestAndTheTrees by knowing the details that matter.

People

We believe that our people are the secret to our success. As we grow, scale and diversify our business across APAC, you will be instrumental in partnering with the business to build a world class-employee experience. You will be building end-to-end solutions to meet unique business needs. Uber is fast paced, and this means every role in the people team is exciting and challenging.

Our people team are at the core of our #BuildWithHeart value, ensuring that we are enabling a compelling employee experience. We combine this with an ability to #SeeTheForestAndTheTrees, helping our people and business to thrive now, while planning for, and enabling, future growth.

Marketing

Keen to work with the best marketing minds in the region on the biggest consumer opportunities? Look no further than Uber. We’ve come a long way over the last 10 years, from small beginnings launching Uber Black in Sydney, democratising rideshare with UberX around the region… all the way through to launching the brilliant food delivery brand with Uber Eats from Taiwan to Tokyo. Our eyes are firmly set on the future - reimagining the way the world moves for the better every single day.

We #BuildWithHeart - everything we do is to surprise and delight our users. If you are a go getter, a fast moving ‘builder’ who isn’t afraid to get their hands dirty while managing complex consumer challenges - now is the perfect time to join.

Safety

As Uber continues to grow, the Safety function needs to scale with it. From an initial focus on Mobility, to the ever expanding focus on Delivery and other growth bets, we support the continued safe and sustainable growth of Uber's operations. We do impactful and innovative work that will influence safety for the millions of users on our platform and set the standard for the industry.

#StandforSafety is our core value and delivering on safety is crucial to the long term success of Uber.

Communications

Since Uber’s launch in APAC nearly 10 years ago, we have seen some big changes in the way we communicate. The Communications team helps Uber tell the big stories. We started with an aggressive growth agenda and whilst we still have many new customers to reach, we are now focusing on sustainable growth and becoming a trusted partner of governments in the region.

Our work and Uber’s reputation are intimately linked so we aspire to #DoTheRightThing. Our team approaches issues with a progressive and multifocal lense, to ensure we #SeeTheForestAndTheTrees.

Legal

Over the last 10 years in APAC, we have seen an evolution of legal and regulatory challenges. From being a start-up bringing our service into new countries and cities, we're now focused on working closely with regulators and partnering with them to build a stronger and more sustainable ecosystem for Uber. We face the most complex and high profile legal issues in the world. No day is the same, and the legal issues we tackle are just as varied.

We #SeetheForestandtheTrees. By being able to know the details and the technical legal issues while also keeping in mind the bigger picture and what the business is trying to achieve will ensure you're a strong legal partner for the business.

Business Development

The BD team works on some of the biggest and most impactful charters at Uber including Consumer, Membership, Payments, Travel, Supply and Sustainability partnerships. We are at the core of the business strategy, giving you the chance to work with global and cross functional stakeholders. APAC is one of the highest growth markets for Uber globally, and will remain so in the years to come.

As a BD team member, you will #SeetheForestandtheTrees by understanding the big picture of partner selection, the strategic importance of a deal and the impact it will drive for Uber and the partner.

Policy

Public Policy at Uber is transformative. A new and unregulated industry, the platform economy is changing the world of work. The Public Policy team engages policy makers and stakeholders around the world to advocate for the future of mobility and delivery and to demonstrate our value to cities.

We are #OneUber, we work together to achieve and celebrate our progress as a unit.
Together we build stronger, together we build bigger, together we build better.

Communications

The comms team decides what Uber in APAC should be talking about - and the best places to have that conversation. That means sit down interviews with leading media, social posts, industry conferences, internal channels - the more integrated the better. We talk about big, interesting things - the future of mobility and delivery, sustainability, work and more. And when issues arise, we help fix them.

We are #OneUber, we talk to all parts of the business, bring people together and make sure our story is as strong as it can be.

What we give our go-getters

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace! #OneUber

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with #DoTheRightThing in mind, supporting the whole you and the way that you work best.

We provide our employees with monthly Uber credits to use against the full value of Eats, Rides and Grocery (whichever applicable in your market) plus a 17% discount on orders placed through our App (which exists even when your credits expire).

Family comes first, and our paid parental leave (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement). New parents at Uber will also receive access to Cleo, flexible return to work options, and additional Uber credits during their period of leave (because let's face it, who wants to cook with a little one around?)

Reset, Refresh and Recharge: we have a generous paid leave policy, providing paid leave in addition to the statutory annual leave (excluding certain roles within the Community Operations). Additional eligibility requirements apply.

Personal health and wellbeing - depending on location, you can access a healthcare plan or reimbursement for a plan of your choice up to a nominated value. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gym / fitness memberships, mindfulness apps, fitness equipment, ski passes and more. We also provide Employee Assistance Programs (EAP) that connect you to resources & support.

Uber has always been a flexible organisation and COVID has only amplified this. Our global policy is 50% of time in office, and employees can apply to be fully remote if you think that’s best for you. We also provide opportunities to work for one month a year in another Uber location. These opportunities are tailored to specific individuals, roles and teams, subject to the applicable terms and conditions. Uber also offers a program to our employees to cover the expense of commuting to and from the office.

When you are in the office, we have an amazing range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch / breakfast (location dependant) and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.

Based on the combination of business needs and personal interest, we provide language learning support so you can improve your English or Japanese, through our carefully vetted vendor partner. This will include both 1:1 private coaching lessons, group learning sessions, as well as online learning.

Defined Contribution Pension Plan (401K) - We provide a corporate defined contribution supplemental pension plan to help plan your financial future for you and your family. You will have the option to supplement the company contribution with your own employee contribution.

The benefits mentioned here, to the extent they are in addition to those minimum statutory requirements, are provided at Uber’s sole discretion and are subject to change in the future. Terms and conditions may apply to each benefit.
Work Location
(Nearest Station)
Roppongi - 1 chome station
URL https://www.ubereats.com/jp
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Uber Japan Co., Ltd.

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