仕事詳細
ポジション名    COO Professional Services Firm
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この求人情報
の取扱い会社
人材紹介 CDS株式会社 (CDSi K.K.) (Agent/Recruiter)
社名 Professional Services Firm CDS株式会社 (CDSi K.K.) (Agent/Recruiter)
掲載開始 2008-10-29
職種 エグゼクティブ/経営/管理職 - CEO/CFO/CIO/他
コンサルティング - ビジネスコンサルティング
金融・投資銀行系(金融事務関連) - その他
業種 ビジネスコンサルティング
勤務地 東京都
仕事内容 Based: Tokyo
Reports To: Executive Committee

More junior, but passionate candidates with strong business drive and strategic thinking are also welcome to apply!

PRIMARY OBJECTIVE
Manage the operations function of a 100 person growing professional services firm in Tokyo. Maintain service delivery platforms in a revenue-earning state, service quality standards, staff management aims, and agreed financial objectives.

Other duties may be assigned as needed.

Service delivery
Manage service quality, setting system availability standards and change management and recovery procedures

Operations Staff Training & Development
Provide a superior working environment & conditions, including job descriptions, individual and team goals, staff performance reviews, training and coaching programs, internal promotion, succession management and support

Process Improvement
Establish effective processes to support timely service delivery and cost efficiency. Regularly measure and review process effectiveness

Financial service reporting & trend analysis
Determine standards, measure & report on Operational Key Performance Indicators Service Cost efficiencies. Identify significant areas of potential cost savings in procurement, service delivery, and staff expenditure

Guidelines to ensure quality and confidentiality control over services
Supplier Relationships
Develop good working relationship with key suppliers to facilitate support requests and optimum supplier deliverables

Support for the Sales & Marketing Functions
Assist with the investigation, development and launch of new products and services.

REQUIREMENTS
High-level customer management
Managing internal finance and HR operations and service delivery staff
Staff management experience
Good spoken and written Japanese & English
Relevant experience in the professional services industry

ATTITUDE AND BEHAVIOURS
Work as a leader and team member, showing appropriate behaviors and respect to all employees and teams, working with a spirit of co-operation.
Adept at Change Management – both system and people, process and corporate


会社概要 Very international and high profile professional services firm based in Tokyo
応募条件 REQUIREMENTS
High-level customer management
Managing internal finance and HR operations and service delivery staff
Staff management experience
Good spoken and written Japanese & English
Relevant experience in the professional services industry

ATTITUDE AND BEHAVIOURS
Work as a leader and team member, showing appropriate behaviors and respect to all employees and teams, working with a spirit of co-operation.
Adept at Change Management – both system and people, process and corporate

英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年俸 1200万円 〜 2500万円

検討中 仕事に応募


この求人情報の取扱会社

CDS株式会社 (CDSi K.K.) (Agent/Recruiter)