[Pair of 2 people] Hotel deputy manager/manager
I work as a deputy manager/manager of a business hotel.
・Customer check-in/check-out support
- Accepting reservations by phone (check-in reservations, breakfast service reservations, etc.)
・Cleanliness inspection of guest rooms and common areas
・Recruitment and salary payment of part-time staff
・Education and training for part-time staff
·Accounting operations
■Example of daily schedule
<Assistant Manager>
14:00 Arrive at work
14:30 Check the accommodation room
15:00 Guest check-in av ...
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business
decision making; demonstrateshonesty/integrity; leads by example.
•Encourages and builds mutual trust, respect, and cooperation among team members.
•Serves as a role model to demonstrate appropriate behaviors.
•Supervises and manages employees. Manages
all day today operations. Understands employee positions well enough to perform duties in employees' absence.
•Establishes and maintains open, collaborative relationsh ...
<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...
■Job overview:
After joining the company, you will first gain experience in hotel front desk work, and then consider career advancement/change based on your aptitude.
(1) Hotel front desk operations
General hotel operations such as front desk customer service, reservations, inquiry handling, and incidental services/tourist information/safety management, etc.
(2) Hotel head office operations
Sales plan planning/implementation/marketing/sales/advertising planning/product planning/human resources/accounting/general affairs, etc.Hotel planning/opera ...