Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
•Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call.
•The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.
WHAT YOU WILL DO ON BOARD
•Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Stan ...
・Aiming to maximize and optimize sales opportunities, renegotiate contract terms with suppliers (telephone/email/visit) in order to secure inventory, offer and best rate
・In order to review the sales conditions, analyze the report from the internal system, clarify and prepare for areas where there is room for improvement.
・Analysis work related to inventory such as adding allots, closing adjustments, and stopping sales.
・Provision of management screen system training for hotels. We will teach you how to optimize inventory ...
Building Successful Relationships that Generate Sales Opportunities
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relatio ...
- Supervise all aspects of secretarial work at the hotel
- Comprehensive secretarial work for the executive office
- Direct reporting and communication to the general manager regarding all matters of management and operation
- Schedule management, support work, and document creation for the general manager and deputy general manager
- Answering the phone, responding to emails, interpretation and translation, creating minutes, etc.
- Support work for the operations department
- Other associated work ...
◇Front office support, etc.
◇Night audit
◇Customer safety
・Those with 3 years or more of front desk work experience
・English conversation skills required (everyday conversation level or higher)
・People with OPERA experience welcome
[From the hiring manager]
People who value interaction with people and mutual support, and people who spare no effort in pursuing their dreams.
These are the people we want to work with.
Our responsibility is to meet the needs of each custome ...
We are looking for a Floor Manager for The Bulgari Bar in Bulgari Hotel Tokyo, which will open in April 2023.
【Job Summary】
You will oversee bar operations and be involved in menu planning, maintaining sanitation standards, and assisting servers and hosts on the floor during peak dining hours.
You will also be responsible for continuously improving customer and employee satisfaction, as well as providing training and other necessary tasks to ensure goals are met.
Assisting in Food and Beverage Operations
• Creates and nurtures a property e ...
[job description]
You will be involved in lobby service, front desk operations such as check-in and check-out, and information desk operations such as providing tourist information to the tourist who stay in the hotel.
At our hotel, we do not divide the work of "reception, bell, and guest room" so that all the staff of the accommodation department can learn all kinds of relevent skills.
*There are many customers from overseas, and also many foreign staff are active! ...
You will be working as a supervisor/captain of the restaurant in the hotel.
[Job description]
・Cooking and other services
・Help customers have heartwarming experiences such as anniversaries and activities
・Restaurant reservation reception and management, cashier work, etc.
・ Reservation acceptance and sales of takeout items
・Providing room service, accepting and managing reservations
・Ordering work and equipment management, etc.
[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining ...
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business
decision making; demonstrateshonesty/integrity; leads by example.
•Encourages and builds mutual trust, respect, and cooperation among team members.
•Serves as a role model to demonstrate appropriate behaviors.
•Supervises and manages employees. Manages
all day today operations. Understands employee positions well enough to perform duties in employees' absence.
•Establishes and maintains open, collaborative relationsh ...
Overall customer service
・Front desk duties (Check-in at the bar counter!)
・Concierge services (tourist information, access information, etc.)
・Café and bar business
・Kitchen and washing area
There is no vertical division of business in a general hotel, and it is not divided into the accommodation department and the food and beverage department
Casual and friendly customer service is one of Moxy's charms.
Since you will be working on multitasking, it is also recommended for those who want to further increase their experience and skills! ...
As it has become difficult to hold the general manager position simultaneously, we have decided to look for a hotel general manager.
1. Requirements for a general manager
1. Experience working in a foreign-affiliated luxury hotel
2. Fluent English
3. Overseas sales experience
4. Experience in accommodation operations
5. Ability to create and achieve numbers
6. Reliable and able to organize a team
...