【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...
[Mission]
The Head of the Information systems and Technology ensures the information system's alignment with group and company strategy, and is responsible for the design, implementation, and operational maintenance of the information system, along with its security, quality, and compliance with group policies as well as local policies, standards, and regulations.
To this end, he is responsible for marketing the IS1 and the IT2 Department, both within the company and externally if applicable.
He proposes to general management the major changes to th ...
①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪
② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...
[Business content]
(1) Access control using metal detectors
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector.
②Emergency reporting and initial response (English available)
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, please report to the customer in English in English.
In addition, since the operation manual is writte ...
■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).
■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...
Now computacenter is hiring an IT support engineer who will support our pharmaceutical client in Saitama(埼玉).
Tasks:
Incident management, level 1 and 2, for hardware, OS and software, according to procedures, or best effort.
Service Request management.
Asset management.
Follow-up on incidents and requests.
Hardware configuration of workstation or system (bar code reader, label printer, network equipment, etc.).
Installation and configuration of OS and software.
Delivery, installation and integration of the equipment and the network on-sit ...
Currently, Human Resocia employs over 800 foreign engineers.
We are a very global company with employees from over 50 countries.
You will perform CAD, BIM, and CIM operations related to architecture and civil engineering at our clients (general contractors, design offices, and construction consultants).
[Project example]
・Creation of drawings such as 2D plans, elevations, cross-sections, etc.
・Model creation using 3D modeling, etc.
・Creating drawings from models, creating summary tables, rendering, etc.
・Structural analysis using anal ...
HCL Tech is a global ICT services company. Due to business expansion, we are continually hiring engineers! (BPO, infrastructure, development, bridge, application, ERP, etc.)
As an engineer/consultant in Japan for client projects, you will work with domestic and international teams to provide technical support and consulting services.
If you wish to continue your career as an engineer or consultant in the ICT service industry, or if you are thinking about career advancement, why not consider a career at a tech company? We look forward to your applic ...
Due to business expansion, we are looking for an L2/L3 desktop support specialist.
Job details
The IT Helpdesk Technician – Level II/III is responsible for desktop, laptop, audio visual and other user device support including, but not limited to, break/fix, configuration issues, troubleshooting, software installations, hardware repair of both Microsoft Windows and Apple OS X machines. This position will be the on-site resource for working on issues escalated by Level 1 support. The Level II/III Deskside tech will also be responsible for researching ...
We are looking for Associate Production engineer due to business expansion!
Entry Level is (2+ years of experience) are welcome!
Job Summary
As part of a global engineering team, provide white-glove break/fix response, fulfill requests, maintain ticket SLAs, write knowledge base articles, and maintain edit stations, booth systems
and other studio equipment in a mixed Macintosh / Windows-based environment
Responsibilities
・Deliver white-glove service to instructors and editors, both on-site and remote.
・Custom-configure booth Macs, PCs an ...
・Project manager assistance and support
*The following services are mainly provided, but the scope of support changes depending on the scale of the project.
・Discuss with customers to determine scope, objectives, and requirements
Create a detailed project plan that outlines the timeline with tasks, milestones, deliverables, resources, budget, and milestones
・Manage cost-related estimates and budgeting
・Project risk analysis and management
・Guiding and coordinating teams and stakeholders
・Communicate regularly and create and manage re ...
・Discuss with customers to determine scope, objectives, and requirements
Create a detailed project plan that outlines the timeline with tasks, milestones, deliverables, resources, budget, and milestones
・Manage cost-related estimates and budgeting
・Project risk analysis and management
・Guiding and coordinating teams and stakeholders
・Communicate regularly and create and manage reports and necessary documents.
・Evaluate project performance and regularly report to stakeholders
・Coordination with stakeholders regarding scope, purpose, a ...
As the lead consultant for each SAP module in global expansion projects and migration of existing ECC-based systems to S/4HANA, you will be responsible for the following tasks:
・Technical evaluation regarding S/4HANA migration
・Team management including global teams
・Specification review, implementation, and testing. Support and execution of customer-related plans Support, migration, and deployment ...
This job involves checking the text and images on the AI chatbot and evaluating whether they are problem-free in accordance with the client's policies and guidelines. After joining the company, you will first be trained to understand the client's policies and guidelines, and after the training, you will thoroughly check the text and images posted on the AI chatbot based on that, and make judgments and evaluations. ...
~Attractive points~
★Can work in a team
★Can use English
★Promotion system available
【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.
-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...
【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...
[Business content]
You will be responsible for the most appropriate project and process based on your skills and experience.
·Requirement definition
·basic design
·Detailed design
・Development (coding)
・Unit test, integration test
・Operation, maintenance, additional development
We have a wide variety of projects in the fields of finance, distribution (EC), the public sector, as well as native app development and big data analysis.
We will take your wishes into consideration as much as possible, so please feel free to contact us at the ...