• Provide accurate and timely responses for inquiries coming through email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures.
• Always strive f ...
Based in Taiwan (Local Taiwanese with JLPT level N1-N2) or,
-Japanese Native fulfilled visa conditions, please refer below
-Open for Fresh Graduate
-Native Japanese from other countries willing to be relocated iin Taiwan
-Local Malaysia with JLPT N1 willing to be relocated in Taiwan
Job Descriptiomn
Assist external users of the client's technical products or services; identify, investigate, research
and provide resolution to user questions and problems
• Troubleshoot basic and routine customer issues that are technical in nature; including ha ...
Objectives of this role
Provide input to ensure that teams consist of diverse, qualified individuals
Ensure that staffing needs are being met with a long-term strategy in mind
Devise and implement sourcing strategies, such as an employer branding initiative, to build pipelines for potential applicants
Create and implement end-to-end hiring processes to ensure a positive experience for candidates
Form close relationships with hiring managers to ensure clear expectations for candidates and interviewers
Responsibilities
Coordinate with hiring manage ...
B2B SALES & DIGITAL MARKETING are marketing experts who are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals. You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
