| Position : IT Helpdesk for Global Investment Bank | ||
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| Company Name |  EIRE Systems K.K.
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| Updated | 2008-06-26 | |
| Job Type | IT (PC, Web, Unix) - Business Application SE IT (Hardware/Network) - Server and Machine Operation and Maintenance IT (Other) - Customer Support Engineer |
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| Industry | IT Consulting | |
| Location | Tokyo | |
| Job Description | Are you looking to take your technical/Help Desk career to the next level? EIRE Systems K.K. is seeking confident enthusiastic IT support candidates with a strong knowledge of Microsoft products, an interest in banking and finance, great communications skills and a bit of character to go with it! This role will see you responsible for supporting the users of a busy trading floor in a global investment bank. Day to day duties may involve everything from 1st/2nd level queries, PC re-builds, chasing up old tickets, re-location projects and many other ad hoc technical tasks. You will be quick to resolve issues either on the phone or face to face. You will have the confidence to deal with people in an extremely fast paced environment and enjoy the technical mix this role has to offer. On offer is the chance to join a great team that work and play hard, with continuous encouragement and support in upgrading your knowledge and level of responsibility. **Candidates should be based in Japan, available for interview, and be able to start working quickly. |
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| Company Info | Eire Systems Japan K.K. is a Project Management and IT Services firm specialized in the Finance sector. As you will discover when you visit our website - www.eire.co.jp - Eire Systems has been successfully servicing our clients for over 10 years in Japan and now has subsidiary offices and/or global partnerships in the Asian, European, and US markets. Services we offer our clients include: + Infrastructure Project Management + IT Consulting and Project Management + Managed Services + Resourcing (Technical and Non-technical) Examples (technical): Network Design, Infrastructure and Specialist Engineers, Bilingual Project Managers, IT Support Staff Examples (non-technical): Supply Chain / Logistics Specialists, Administrative Support Specialists |
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| Working Hours | 09:00 - 18:00 |
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| Qualifications | Essential Skills include: - Extensive Windows XP/2000/NT4 and PC hardware and software experience. - Knowledge of network designs and support issues. Good troubleshooting skills. - Good knowledge of Microsoft Office products and Microsoft Exchange or Lotus Notes. - Experience in 1st and 2nd level technical support - Excellent communication skills and a confident approach < Language needs > (i) Native-level Japanese speakers with fluency in English OR (ii) Native-level English speakers with a good level written & and spoken competence in Japanese. **Candidates should be based in Japan, available for interview, and be able to start working quickly. |
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| English Level | Business Conversation Level (TOEIC 735-860) | |
| Japanese Level | Business Level(JLPT Level 2) | |
| Salary | Depends on experience | |
| Other Salary Description | Highly Competitive salary dependant on skills and experience. All EIRE employees enjoy the benefits of direct hire permanent status employment, including participation in the standard local benefit program including the Japanese social insurance provisions which include Health insurance, Welfare Pension Plan, Employment Insurance and Worker's Compensation Insurance effective from the employee's starting date. |
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| Holidays | 15 days paid holiday per calendar year excluding National holidays. Employees receive one extra day of paid holiday per year of service up to a maximum of 22 days. Five-Days Workweek Paid Holidays Congratulation or Condolence Leave Sick Leave |
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