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Updated 2024-05-31
Activated 2024-05-22
Activated 2024-05-22
♦♢KeringGroup (Gucci, Saint Laurent, Bottega Veneta) ♢♦ [Client Advisor Keys Retail] No experience necessary / Comprehensive training / Major global company
- Employer
- Staff Level
- No Industry Experience Required
- Women Welcome
- Maternity Leave/Childcare Leave
- Career Options Available
- Language Skills
- English Language Skills
- Recent Graduates Welcome
- Foreign Affiliated Company
- Working Parents Welcome
- Overseas Applications Welcome
| Company Name |
Kering Japan Limited |
|---|---|
| Job Type |
Logistics/Retail/Consumer/Fashion - Shop Sales/Advisor
Logistics/Retail/Consumer/Fashion - Shop Management/Supervisor Sales/AE - Luxury Item Sales |
| Industry | Fashion/Apparel/Accessory |
| Location |
Asia
Japan
|
| Job Description |
★You can take "baby care leave" and 100% of your salary is guaranteed ★2-year early career advancement training system ★Interaction with overseas staff during training <Management Trainee> As a candidate for management, you will work with the Retail Director/Store Manager to promote store creation and team engagement. You will acquire the necessary skills through a wide variety of training, and will receive support from Buddy/Mentors both in Japan and overseas. Client Advisors are responsible for a variety of tasks, from customer service to store creation. The Kering Group offers a wide range of collections, including fashion, leather goods, and jewelry products, and you will propose total coordination to customers. <Customer Service> As a brand ambassador, you will provide the charm of the products and hospitality to customers who visit the store. We believe it is important to understand the customer's requests and situation, so we listen to them through dialogue about their preferences, daily life, and the image they want to achieve by wearing our products. We talk about a wide range of topics, including not only brand and product-related topics, but also topics about daily life and hobbies. We value teamwork among staff members, and sometimes multiple staff members work as a team to serve a group of customers, so that customers can have a wonderful time and enjoy a satisfying shopping experience. <Clienteling> We aim to build relationships with customers not only through our products, but also through communication that allows them to trust the store and staff when they visit the store. For example, after a customer visits the store, we send a thank-you letter and follow up by phone. We will contact you when the product you like is in stock and prepare to welcome you in the best possible way. The best part of being a client advisor is being able to build relationships that will stay with you for five or ten years. <Shop Creation> We create strategic displays to make the store more attractive and to convey the brand's worldview to customers. We always keep our antennas open to trends and situations of not only our own brand but also other brands, as well as customer reactions, and reflect them in our presentations. |
| Company Info |
A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. True to its signature «Empowering Imagination», Kering empowers brands to realize their potential in the most sustainable way by stretching the imagination and creating the luxury of tomorrow. Our brand is driven by a shared culture and purpose. Together, our brands are building a passionate and trusted luxury group, pursuing change for a better future. Would you like to open up a new luxury with us? |
| Working Hours | Shift Work 9:45-21:15 (7.5 hours actual work/90 minutes break) *Business hours vary depending on the store |
| Job Requirements |
【Who you are...】 ・Enthusiasm for the brand and product ・Excellent communication, customer service, and relationship building skills - Passionate team player with a positive attitude and friendly personality ・Japanese, English, business level or above (it is a plus if you can also speak other languages) |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Salary | JPY - Japanese Yen JPY 4000K Over |
| Other Salary Description |
【Welfare】 - Fully equipped with various social insurance (employment, industrial accident, health, welfare pension) ・Incentive system ・Transportation expenses provided ・Overtime allowance ・Defined contribution pension, asset accumulation savings ・Childcare shortened working hours system ・Baby Leave (14weeks of paid leave no matter your gender) ・Employee discount system ・Uniform loan ・Benefit One (membership welfare system) [Measures to prevent passive smoking] Smoking is completely prohibited indoors or there is a separate indoor smoking area (varies depending on the business) |
| Holidays |
[Holidays/Vacations] ・120 days off per year ・Paid vacation, condolence leave, pre- and post-natal leave, childcare leave system, etc. |
| Job Contract Period |
Full-time employment |
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