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Updated 2024-05-23
Activated 2024-05-20
Activated 2024-05-20
[SIer Industry] Bilingual IT Infra Engineer and Tech Support (Utilize English & Japanese)
- Recruiter
- Staff Level
- Five Days Workweek
- Language Skills
- English Language Skills
- Rapidly Growing
- Global Company
| This posting is managed by: | Neo Career Co., Ltd. Overseas Division GIFTERS |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
IT (PC, Web, Unix) - Tech Lead/Lead Engineer
IT (Other) - IT Help Desk |
| Location |
Asia
Japan
Tokyo
Minato
|
| Job Description |
You will be responsible for customer support for bilingual projects. We are looking for a wide range of candidates, from people with IT experience who want to work in IT work using English to people with bilingual IT work experience. ■Job overview: Projects will be decided based on your experience and when you joined the company. You will be involved in operational projects using Japanese and English. This is mainly a user support type operation project, and there are many projects where support is provided by touching the actual machine. In addition if you have interesting infra engineer experience you will be given more technical project to work on. ■Project example: - Bilingual help desk work at a major foreign-affiliated pharmaceutical company in Tokyo - Mainly support for client PCs, mobile phones and peripheral devices - User support will mainly be in Japanese, and we will collaborate with overseas engineers in English. - Various infra-related roles/tasks will be assigned to you based on the level of experience/ knowledge you have. The more technical certificates you acquire/knowledge, the more challenging tasks will be assigned to you. |
| Company Info | Complete indoor smoking ban |
| Working Hours |
9:00-18:00/8 hours of actual work *Shift work may be required depending on the project. |
| Job Requirements |
■Required conditions (IT experience): ・Those who can speak business-level Japanese and English (telephone, email, document) ・2 years of IT help desk user support experience OR 1 year infra engineer experience ・People who are willing to learn about IT technology ・Those who are comfortable communicating over the phone etc. ・Those who can act autonomously ■Recommended conditions (widens the range of work that can be introduced) ・More than 1 year of experience in supporting foreign companies in English ・Those who want to utilize their English skills to engage in IT work ・Simple troubleshooting experience on client PC (Windows 10) ・Experience solving problems while communicating with overseas teams in English |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3500K - JPY 5000K |
| Other Salary Description |
Social Insurance Commuting/ Transportation Allowance |
| Holidays |
Five-Day Workweek Paid Holidays |
| Job Contract Period |
full-time employee |
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Recruiter
Neo Career Co., Ltd. Overseas Division GIFTERS
