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Updated 2024-05-07
Activated 2024-05-07
Activated 2024-05-07
JAPAN - Japanese Speaking Waiter
- Employer
- Staff Level
- More Than 5 Positions Open
- Experience Welcome
| Company Name |
Viking Ocean Cruises Ltd |
|---|---|
| Job Type |
Hospitality Business Specialists - Restaurant
|
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
PURPOSE OF POSITION •The Waiter ensures efficient food and beverage (F&B) operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards. •It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction. YOUR RESPONSIBILITIES •Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control & organize room service orders and dispatch, when instructed. •Manage restaurant reservations and seating requirements, when instructed. •Conduct stock takes and inventory, according to company procedures, as required. •Learn and use appropriate food and wine terminology & pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests. •Have full knowledge of Vikings F&B options & ships activities; present F&B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections. •Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies. •Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures. •Prepare and perform F&B activities (i.e. cocktail parties and Tea Time) and special events, as assigned. •Keep & store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations. •Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs). •Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean & polish equipment, glassware and flatware. •Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service. |
| Company Info |
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time. |
| Working Hours | To be defined |
| Job Requirements |
YOUR PROFILE •A required minimum of 2 years’ experience as a Waiter or similar position, within a premium brand hospitality environment; must have solid F&B and allergy knowledge •Must demonstrate the ability to work independently; shipboard experience in the position is required. •Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time. •Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests. •Must be flexible, stress resistant, and a committed team player with an exceptional work ethic. •Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required. |
| Salary | Depends on experience |
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