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2024.5.24 [Fri.]

Akihabara UDX 2F AKIBA_SQUARE

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Updated 2024-05-21
Activated 2024-05-21

★Visa support★[Remote work available 3+ days a week] IT help desk consultant / foreign company / global company

Employer
Staff Level
Work-Life Balance
Remote Work
Five Days Workweek
Overseas Business
Career Options Available
Language Skills
English Language Skills
Startup Company
Foreign Affiliated Company
Visa Support Available

Company Name	Cinter Technology Japan
Job Type	IT (Hardware/Network) - Network Engineer IT (Other) - IT Help Desk
Industry	IT Consulting
Location	Asia Japan Aichi
Job Description	Attractive points ★Hybrid work ★English skills can be utilized (interaction with overseas branches) ★Large-scale global projects [Job description] ⚫︎Support the design/construction/deployment of support and help desk operations for file sharing systems to be built in data centers in Southeast Asia. 1. Support for grasping the current situation/definition of requirements - Creating and updating current situation survey materials - Coordinating and implementing interview surveys with stakeholders 2. Design support - Creating operational requirements/requirements definition documents for support and help desk - Designing a scheme for operational support for support and help desk and creating design documents - Proposing a POC (Proof of Concept) scenario for support and help desk and creating a proposal document 3. Information sharing support - Support for coordinating and implementing meetings for discussions with stakeholders (including system vendors, users, and overseas) - Support for coordinating and implementing meetings for presentations to stakeholders 4. Deployment support - Support the development and implementation of POC and operational support work for support and help desk. In addition, if necessary for customer satisfaction and normal operation of the company, you will perform tasks beyond the scope of your main duties. [Job Objectives] ⚫︎Design, build, and maintain a global help desk as a member of a team. ⚫︎Limitedly substitute and support team leader duties as necessary. [Job Responsibilities] ⚫︎Follow the directions of your superiors and provide effective IT-related services based on business plans and strategies. ⚫︎Improve your service provision capabilities and contribute to increased revenue and profits by working together with your team. [Work Location] Hybrid work at the client's headquarters Around Nagoya [Job Experience] 1. 3+ years of experience in help desk/support work 2. 3+ years of experience in help desk/operation management work 3. 1+ year of IaaS environment construction on Azure 4. 3+ years of engineering experience in any infrastructure field [Skills] Experience in building an IaaS environment on Azure Experience in building/maintenance in Microsoft/Windows in general
Company Info	[Company Information] Cinter first opened our doors in October 2013 in Ohio, with the goal of fueling growth for our clients through a mix of traditional and advanced technologies as their IT managed service provider. Our cross-cultural position empowers us to draw on a deep pool of bilingual talent. Since then, we’ve grown to 9 locations, from New York, California, adding Yokohama, Japan in 2021. Today, Cinter Technology supports our customers with custom information technology solutions that help them grow their business. Our experienced team of advanced technologists is ready to help to solve your next business problem. Cinter Technology is here to serve your business as your local and global helpdesk, and to partner with you on your information technology needs. Cinter established Cinter Technology Japan LLC in Japan to expand our services to more customers In 2021.
Working Hours	9:00-18:00
Job Requirements	[Work experience] 1. 3+ years of experience in help desk/support work 2. 3+ years of experience in help desk/operation management work 3. 1+ year of experience building an IaaS environment on Azure 4. 3+ years of experience as an engineer in any infrastructure field [Skills] Experience building an IaaS environment on Azure Experience building/maintenance in Microsoft/Windows in general
English Level	Business Conversation Level (TOEIC 735-860)
Japanese Level	Fluent(JLPT Level 1 or N1)
Salary	JPY - Japanese Yen JPY 4000K - JPY 5000K
Other Salary Description	Health insurance Employee's pension insurance Employment insurance Workers' accident insurance
Holidays	2 days off per week (Saturday, Sunday, and public holidays) Paid vacation Childcare leave
Job Contract Period	Full-time employment

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