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Updated 2024-04-29
Activated 2024-04-19

[Customer Support] Responding to inquiries from English-speaking customers (remote work OK)
Automatically translated job page

  • Recruiter
  • Staff Level
  • Remote Work
  • More Than 120 Days off per Year
  • New Year's Holidays
  • Career Options Available
  • International Team
  • English Language Skills
  • Startup Company
  • Urgent Hiring
  • Rapidly Growing
  • No Experience Required
This posting is managed by: INBOUND TECHNOLOGY CO.,Ltd /インバウンドテクノロジー株式会社
Company Name Company is not publicly visible
Job Type
INBOUND TECHNOLOGY CO.,Ltd /インバウンドテクノロジー株式会社
Customer Service - Customer Support
Customer Service - Call Centre Manager/SV
Customer Service - Telemarketing/Telesales
Industry Electronics/Consumer Electronics Manufacturing
Location Asia Japan Tokyo

Job Description ◎We are developing a cross-border e-commerce business!
◎We support over 1,000 Japanese e-commerce sites, including fashion, anime, and hobbies, and deliver a variety of Japanese products to the world!

Job type
Customer support

Job description
We provide a groundbreaking cross-border e-commerce service that allows you to freely shop online for Japanese products even when you are overseas, without worrying about borders! In this role, you will be handling inquiries by email from customers in English-speaking countries. It is a very rewarding job to deliver Japanese products to various people around the world.
Company Info ◎Support system: If you have any questions, you can ask immediately!
◎Company environment: Open company culture. We regularly have meals and events with company members!
◎Work environment: Close to Shibuya Station! The fashionable and relaxed Sakuragaokacho area in Shibuya
Working Hours 10:00-17:00/10:00-18:00/10:00-19:00 ・6-8 hours of actual work (1 hour break)
Job
Requirements
Required skills

- 2+ years of experience as a working adult in Japan (part-time work acceptable)

- English (business level) ⇒ Even if you are not confident, we can help!

- Japanese (business level)

- Basic PC skills

Welcome skills

- Customer service experience

- Hospitality mindset

- Challenge spirit

- Communication skills
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3000K - JPY 4500K   
Holidays <Over 120 days off per year!>
■Two days off per week (8-10 days per month/shift system)
■Year-end and New Year holidays
■Celebration and condolence leave
■Paid vacation
■Refreshment leave (5 days per year)
■Maternity leave
■Childcare leave
※Maternity leave and childcare leave (proven)
Job Contract
Period
Full-time employment
Nearest Station Shibuya Station
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INBOUND TECHNOLOGY CO.,Ltd /インバウンドテクノロジー株式会社

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[Customer Support] Responding to inquiries from English-speaking customers (remote work OK)

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