Updated 2024-04-16
Activated 2024-04-16

Order Fulfillment for German Sensor Technology organization

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Staff Level

This posting is managed by:	Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name	Company is not publicly visible
Job Type	Customer Service - Customer Support Administrative - Sales Assistant/Clerical/Receptionist
Industry	Electronics, Components, and Semiconductor Manufacturing
Location	Asia Japan Tokyo
Job Description	This role will focus around outbound communication with clients, inputting orders through SAP and some internal communication between the sales team as well as the Balluff offices in HK and Singapore. English communication can mainly be handled through e-mail. This team uses an outsourced company to handle all incoming calls, so there is little phone activity you would need to do in this role. Description ⚫ Answering phone calls ⚫ Create sales related documents Quotations, waybills, letters, delivery dates lists, and so on. ⚫ Communicating via e-mail Adjust schedule with customers and colleagues in different sales offices. ⚫ SAP data input Handling order to cash (Quotation - order - purchase order- adjust schedule - delivery - billing) *Including instructions to outsourced warehouse staff. ⚫ Inventory management and adjustment ⚫ Handling import/export documents Ratio: 9 Import: 1Export. ⚫ Maintain customer master data and price master data. ⚫ Process maintenance data Using Excel, own portals. ⚫ File documents ⚫ Prepare documents on requests from supervisor Profile ⚫ Over 3 years work experience in customer service or supply chain using SAP. ⚫ Native level Japanese ⚫ Business level English ⚫ Computer skills （Basic in Excel・Word・PPT） ⚫ Good communication skill Job Offer -Excellent work-life balance and hybrid set-up. You can work up to 3 days per week from home -Small office allows you an opportunity to work closely with other teammates and learn/develop your skills -The hiring manager is excellent, very warm and patient. -There are opportunities to communicate in English with some of the regional offices (HK, Singapore) and sometimes have international visitors -There are growth opportunities within the office and the team, able to transfer to different departments.
Company Info	My client is a world leader in sensor technology and automation solutions. They offer a wide range of products and services for a variety of applications, from automotive to manufacturing to healthcare. In Japan there are 13 employees spread across 3 offices in Tokyo, Nagoya, and Osaka.
Working Hours	09:00 - 17:30
English Level	Daily Conversation Level (TOEIC 475-730)
Japanese Level	Fluent(JLPT Level 1 or N1)
Salary	JPY - Japanese Yen JPY 4000K - JPY 5000K

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