Customer Support for International Fintech! | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細
求人検索
更新日 2024-05-10
掲載開始日 2024-05-10
掲載開始日 2024-05-10
Customer Support for International Fintech!
- 人材紹介
- スタッフレベル
| この求人の 取扱い会社 |
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K. |
|---|---|
| 企業名 | 会社名非公開 |
| 職種 |
 |
| 業種 | その他金融 |
| 勤務地 |
アジア
日本
東京都
|
| 仕事内容 |
The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement. Description The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement. Among the main responsibilities, you will engage in: * Handling support center escalations (B2C Customer Support) by phone or email * Entering information in Excel and other necessary formats * Providing feedback on the content obtained from customer support for improvements * General customer support related tasks other than the above: e.g. inputting information, reviewing responses made by the customer support center Profile The successful candidate is interested in developing a career in this industry and has a strong Customer Service background. To be able to succeed in this position, the following credentials will be important: * Customer Support experience in the Japanese market (handling inquiries, issues, problem-solving) * Great communication skills used to professionally respond to customers' inquiries * Basic PC skills (typing, Excel, Word) * Fluent / Native level of Japanese with great Keigo ability Job Offer * Very flexible Work From Home system (almost full remote) * Very diverse company and international company * Performance-based promotional system (not based on Seniority) To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675. |
| 企業について （社風など） |
Our client is a very fast-growing Fintech organization in the buy-now-pay-later business. |
| 応募条件 |
The successful candidate is interested in developing a career in this industry and has a strong Customer Service background. To be able to succeed in this position, the following credentials will be important: -Customer Support experience in the Japanese market (handling inquiries, issues, problem-solving) -Great communication skills used to professionally respond to customers' inquiries -Basic PC skills (typing, Excel, Word) -Fluent / Native level of Japanese with great Keigo ability |
| 英語能力 | 日常会話(TOEIC 475-730) |
| 日本語能力 | ネイティヴレベル |
| 年収 | 日本・円 350万円 〜 400万円 |
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